Hivebrite Reviews & Product Details - Page 10

Hivebrite Overview

What is Hivebrite?

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is completely customizable and provides tools specifically designed to strengthen community engagement. Over 1000 customers worldwide, including American Heart Association, NYSE, JA Worldwide, WWF, the University of Notre Dame, and P&G Alumni, use Hivebrite to build and engage vibrant communities.

Hivebrite Details
Product Website
Languages Supported
Afrikaans, Welsh, Danish, German, Greek, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Hivebrite is an all-in-one community management and engagement platform designed to help users build brand engagement and opportunities for their private community.


Seller

Hivebrite

Description

Hivebrite’s industry-leading platform empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities to support their goals. The intuitive platform is completely customizable and provides tools specifically designed to strengthen community engagement. Over 1000 customers worldwide, including American Heart Association, NYSE, JA Worldwide, WWF, the University of Notre Dame, and P&G Alumni, use Hivebrite to build and engage vibrant communities.

Overview Provided by:

Hivebrite Integrations

(1)
Verified by Hivebrite

Recent Hivebrite Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"One-stop shop for all Community Managers"
Very user friendly platform and Customer Succes Managers that really go the extra mile to make sure your online Community is tailored to your prefe...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"A powerful community solution with a dedicated team to continuously improve it"
I like the team's responsiveness to feedback, the troubleshooting support they provide, as well as their engagement with clients and dedication to ...
Michael N.
MN
Michael N.Small-Business (50 or fewer emp.)
5.0 out of 5
"Intuitive, feature-rich, community building platform"
HiveBrite is an all-in-one solution for bringing together those with similar interests, especially Alumni, in a single comprehensive package. Love ...

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

21 months

Average Discount

10%

Perceived Cost

$$$$$
View More Pricing Information

Hivebrite Media

Hivebrite Demo - All-in-one
Hivebrite provides an all-in-one community management platform
Hivebrite Demo - Features
Manage and engage your community with powerful tools
Hivebrite Demo - Front office
Create a gorgeous website with a members section
Answer a few questions to help the Hivebrite community
Have you used Hivebrite before?
Yes

148 Hivebrite Reviews

4.4 out of 5
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148 Hivebrite Reviews
4.4 out of 5
148 Hivebrite Reviews
4.4 out of 5

Hivebrite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Philanthropy
AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Hivebrite?

The service makes it very easy to organize participants according to whatever criteria that we wish to use. It is then equally easy for participants to look each other up, using the same criteria.

The Analytics data provided in the back office helps administrators to figure out what initiatives or communications have been successful.

The ability to learn who has worked at what companies is very useful for fellows who are considering a career move, as is the ability for fellows and admins to post job listings.

The impressive size of the file storage provided is a real benefit for the users, enabling peopel to upload large documents to their portfolios, which they can then present to other users.

The fact that Hivebrite is working toward 100% accessibility is invaluable to my organization, because we have many fellows with disability.

Finally, as a new admin, the ability to meet regularly with people at Hivebrite is a real plus. The learning curve is not overwhelmingly steep, but having someone to hold my hand has been very reassuring. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

The only thing that I would like to add is the ability to edit the overall format of the Live Feed page. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

We have accumulated more than 40,000 fellows over the years, but until we began using Hivebrite, we had not built a way to stay in contact with them, and many have drifted away. This online platform is helping us to overcome that problem; while there are many fellows that we will probably never be able to reestablish contact with, we are developing a good core group that we will work with as we bring more and more people back into active communication with each other and with us. Review collected by and hosted on G2.com.

Sheri B.
SB
Owner
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Hivebrite?

I like the The live feed. I feel like most immediate needs are met there. The instant messaging and events and maps are great features. There are a couple of groups that run well, but without constant facilitation by a moderator they fall flat because members find the groups cumbersome to use.

I like that there is no advertising or cross site tracking. The back office is relatively simple to use.

The news feature and pinned post is quite helpful. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

The notification feature is awful. Take away the likes notifications. Group the "so and so commented" notifications so that you don't have to open the same post 20 times each time a person commented.

In notifications say if the comment is for a live feed or what group. If somebody responds to your comment you have to go throughout all 50 comments to find your comment and see if they are indeed talking to you. Tagging a person in comments doesn't always work. Groups are hard to manage as you can't track your activity in them or search within them.

It would be nice to turn off notifications for certain posts or forums. Just because I start a forum as an admin doesn't mean I want a notification every time somebody adds a recipe to the recipe forum.

The buggy live feed is frustrating. Also the inability to sort the live feed is frustrating.

Members want notifications for live feed posts in their groups. It would be great for admins to get a notification when a comment is reported. It would be great if users could use the files to manage adding videos etc rather than it just being an admin feature.

It's a bit cumbersome to use on a mobile device which is a huge complaint with members. Many memeners refuse to use Google which leaves them with a glitchy experience.

A search feature for the live feed would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Hivebrite:

Be sure that they know that the functionality is not quite there. If you’re expecting notifications to work like Facebook or Instagram or even Twitter, it's not there yet. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

It got our group off Facebook which is great but ease of use isn't quite there and customers are super frustrated. The privacy aspect is amazing. It's a much more relaxed experience than Facebook. It feels more safe and secure for sure. We would like to see the notifications feature drastically improved to improve the user experience. Review collected by and hosted on G2.com.

Jennifer S.
JS
Director of Marketing and Communications
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Hivebrite?

I like that hivebrite gives multiple ways to engage our members. It feels familiar (like Facebook or LinkedIn), so it is easy for them to use. It allows us to track engagement and allows our members to engage with us and each other. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

There are a few things that aren't flexible such as engagement points--we can't set custom points and they don't ever reset. It would be great to be able to use this feature for loyalty rewards. Also some fields, such as birthdate are not searchable. We would like to be able to send custom emails for users during their birthday month, but are unable to easily sort this in the system. Review collected by and hosted on G2.com.

Recommendations to others considering Hivebrite:

Be sure that you have a detailed plan for what you want to accomplish with Hivebrite. We love the platform, but have run into things that we assumed could be done with the platform that could not be done easily. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

We have a large and scattered member base and we want to be able to bring them together and track their engagement with our various programs. Hivebrite is helping us to be able to do that. We are still working on getting more members to adopt the platform, but the ones that are using it have positive feedback. Review collected by and hosted on G2.com.

Response from Spencer Dorcik of Hivebrite

Hello Jennifer,

Spencer here, Director of Marketing at Hivebrite.

Thank you for this review! We work hard to meet and exceed expectations like yours and we are so happy that you are enjoying your experience with our community engagement platform. It's especially great to hear that you're able to use the platform to bring your community together and more effectively track engagement.

We pride ourselves on constantly improving and innovating our platform to meet and exceed our customers’ diverse needs. If your overall opinion ever changes or if you'd be interested in discussing further the feedback you shared here on how we can do even better, please don't hesitate to reach out to your Customer Success Manager.

Thank you again for your kind review!

Michael N.
MN
Head of Digital Experience
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Hivebrite?

HiveBrite is an all-in-one solution for bringing together those with similar interests, especially Alumni, in a single comprehensive package. Love the interactive feed, profile management, event management, notifications, and much more! Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

While additional features could further enhance the platform, there is always additional development in the works as the support team has been phenomenal in keeping customers updated. Review collected by and hosted on G2.com.

Recommendations to others considering Hivebrite:

Look no further when researching a platform, especially for Alumni, that not only provides profile customization, group management, event registration, email management, and much more but the support team who has been a fantastic group of folks to work with when questions arise. The support that HiveBrite has provided since its inception has been a HUGE selling point. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

We use HiveBrite to provide scholars with a single solution that drives a greater sense of an online community while strengthening existing connections and creating additional networking opportunities. Review collected by and hosted on G2.com.

Response from Spencer Dorcik of Hivebrite

Hi Michael,

Spencer here, Director of Marketing at Hivebrite.

I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you're satisfied with our community engagement platform. It's wonderful to hear that you're finding several of our core features particularly useful for your Alumni community.

We are committed to creating the best community engagement platform to meet and exceed your expectations. If you ever would be interested in discussing your suggestions, ideas, or feedback on how we can further support you, please don’t hesitate to contact your Customer Success Manager.

Verified User in Sports
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Hivebrite?

Through the Hivebrite events function, we have been able to organise weekly calls with our members, as well as for creating guest lists ahead of a 200+ person online international event with a major organisation Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

The speed of the platform can sometimes be laggy Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

During the pandemic, online events have helped our community from all across the world become closer than ever. Through the Hivebrite events function, we have been able to organise weekly calls with our members, as well as for creating guest lists ahead of a 200+ person online international event with a major organisation. Without Hivebrite, this would have been messy to say the least! The Zoom function has also been really effective in allowing members to join on-platform.

Also, we have a private group within our community. The Group function allows us to engage and organise select members who are involved in exclusive projects.

The mobile app is a gamechanger for our members, who all love interacting with our community on-the-go.

Overall, having all of the members in our community in one place has allowed us to grow closer as a community. Review collected by and hosted on G2.com.

FA
Executive, Alumni Relations
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Hivebrite?

It can serve as a networking platform as well as managing the alumni data. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Some fields are standard and can't be modified. The overall layout of the platform is not as sophisticated as we thought. Review collected by and hosted on G2.com.

Recommendations to others considering Hivebrite:

The platform is rich in its features. You can do many things and add many options for the uses on the HiveBrite. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

Alumni data management, vibrant interaction with alumni and get them involved and engaged. Review collected by and hosted on G2.com.

Katherine K.
KK
Co-Founder and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Hivebrite?

Hivebrite continually updates its platform and genuinely accepts feedback from its clients. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

There are parts of the platform that are missing simple things like sorting by alphabetical, or drag and drop features to update the order. You have to upgrade to get more custom fields, which are still only at the global level, not group level. Some things are priced out at higher clien plans when they should be basic offerings. Review collected by and hosted on G2.com.

Recommendations to others considering Hivebrite:

Hivebrite is definitely more attractive, more agile and scalable than other membership platforms I considered, and more budget-friendly. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

We are creating a community made up of communities for companies and organizations serving our military veterans. Platform is easy to use and so less savvy admins can control their groups with ease. Review collected by and hosted on G2.com.

Response from Spencer Dorcik of Hivebrite

Hi Katherine,

Spencer here, Director of Marketing at Hivebrite.

I would like to thank you on behalf of the team for this wonderful review! Customer satisfaction means everything to us and we always love hearing from clients that are satisfied with our community engagement platform. We especially love that you're finding the platform easy to use and that you're able to organize for such an important cause.

We are committed to creating the best community engagement platform to meet and exceed your expectations. If you would be interested in discussing further your suggestions for improvements and how we can better support you, please don’t hesitate to contact your Customer Success Manager.

Thank you again!

MG
Director of Millennium Forum
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Hivebrite?

The way it looks from an end-user perspective. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Operating in the back office is cumbersome and not intuitive. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

We have a community platform and keep members organized and engaged. Review collected by and hosted on G2.com.

Response from Spencer Dorcik of Hivebrite

Hi Margaret,

My name is Spencer, Director of Marketing at Hivebrite.

Thank you for taking the time to give us this balanced feedback. We’re always looking for ways to improve and exceed our customers’ expectations. Your satisfaction is critical to our business and we will use your feedback to continually improve our platform and create a better back office experience for everyone. It's also nice to hear that you're a fan of the end-user appearance and experience.

If you are open to discussing your suggestions for the back office further, please don't hesitate to reach out to your Customer Success Manager. They'll be able to share some of the improvements we are already working on, as well as discuss how we can work together to improve the Hivebrite platform and experience.

Thank you again for your feedback on both your positive uses and how we can do better.

RZ
Managing Member
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Hivebrite?

The platform works pretty well for us. The support team is AWESOME! Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Much of the platform functionality, while I am sure it is very useful for some communities, is not at all useful for our community. I was a little concerned when we were researching online community platforms that Hivebrite appeared to be focused on the alumni community market.

Even as I am completing this survey, it is very clear that even this survey is not really geared to generate useful information from online communities such as ours. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

We're still pretty early on with our community. I'm not sure we're solving problems so much as providing a complete community resource for our members who are cyclists. Review collected by and hosted on G2.com.

Response from Spencer Dorcik of Hivebrite

Hello Rick,

My name is Spencer, I'm the Director of Marketing at Hivebrite.

Thank you for taking the time to give us this feedback. We’re always looking for ways to improve and exceed our customers’ expectations. Your satisfaction is critical to our business and we use feedback like yours to shape and improve our platform and create a better experience for everyone, and every community.

It's great to hear that you're a fan of the support team. I agree that they're awesome!

If you are open to discussing your feedback further, please don't hesitate to reach out to Customer Success Manager. They would gladly organize a call to discuss some of the improvements we are already working on, as well as how we can work together to improve the Hivebrite platform and overall experience.

Thank you again for letting us know how we can improve.

Jean-François M.
JM
Membre
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Translated Using AI
What do you like best about Hivebrite?

Hivebrite is a platform that lives up to its name. It was created by an ambitious team that listens to requests and always tries to find solutions. The platform offers a wide range of features to best manage a highly influential community.

In constant evolution, Hivebrite seems to be the future No. 1 platform in the community management market. (for me, it already is) Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

The documents are almost entirely in English. Review collected by and hosted on G2.com.

What problems is Hivebrite solving and how is that benefiting you?

The management of our community, our benefit is simple: time saving, optimization of our management, greater visibility of our actions, stronger engagement. Review collected by and hosted on G2.com.