Best Integrated Revenue and Customer Management (IRCM) for CSPs Software

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Integrated revenue and customer management (IRCM) solutions provides a framework for communication service providers (CSPs) to optimize and better their billing and customer management processes.

To qualify for inclusion in the IRCM for CSPs category, a product must:

  • Track and manage customer-facing processes
  • Optimize existing customer lifecycle management processes
  • Analyze financial and overall business performance
  • Target CSPs specifically

Best Integrated Revenue and Customer Management (IRCM) for CSPs Software At A Glance

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70 Listings in Integrated Revenue and Customer Management (IRCM) for CSPs Available
(26)4.5 out of 5
1st Easiest To Use in Integrated Revenue and Customer Management (IRCM) for CSPs software
View top Consulting Services for Salesforce Communications Cloud
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce Communications Cloud provides integrated sales and service solutions on a single, flexible platform to transform the B2C, B2B and wholesale customer and employee experience. Communications

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 62% Enterprise
    • 23% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    582,445 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78,342 employees on LinkedIn®
    Ownership
    NYSE:CRM
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce Communications Cloud provides integrated sales and service solutions on a single, flexible platform to transform the B2C, B2B and wholesale customer and employee experience. Communications

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 62% Enterprise
  • 23% Mid-Market
Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
582,445 Twitter followers
LinkedIn® Page
www.linkedin.com
78,342 employees on LinkedIn®
Ownership
NYSE:CRM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporati

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ROUTEE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Business Enhancement
    1
    Communication
    1
    Communication Efficiency
    1
    Communication Improvement
    1
    Cons
    API Issues
    1
    API Limitations
    1
    Complex Features
    1
    Complexity
    1
    Difficult Navigation
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    166 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporati

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 20% Mid-Market
ROUTEE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Business Enhancement
1
Communication
1
Communication Efficiency
1
Communication Improvement
1
Cons
API Issues
1
API Limitations
1
Complex Features
1
Complexity
1
Difficult Navigation
1
Seller Details
Year Founded
2000
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
166 employees on LinkedIn®

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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurePay enables real-time rating and charging for any network and service type. With SurePay, fixed, mobile, and converged carriers can simultaneously offer prepaid, postpaid, and hybrid real-time cha

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nokia
    Year Founded
    1865
    HQ Location
    Espoo, Southern Finland
    Twitter
    @Symbian
    8,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,344 employees on LinkedIn®
    Ownership
    HEL: NOKIA
Product Description
How are these determined?Information
This description is provided by the seller.

SurePay enables real-time rating and charging for any network and service type. With SurePay, fixed, mobile, and converged carriers can simultaneously offer prepaid, postpaid, and hybrid real-time cha

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Seller Details
Seller
Nokia
Year Founded
1865
HQ Location
Espoo, Southern Finland
Twitter
@Symbian
8,464 Twitter followers
LinkedIn® Page
www.linkedin.com
93,344 employees on LinkedIn®
Ownership
HEL: NOKIA
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect from BeQuick is a streamlined, reliable, and scalable platform built only for MVNOs. Connect for MVNOs handles billing, payment processing, external integrations for carrier airtime provision

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    3
    User Interface
    3
    Efficiency
    2
    Integrations
    2
    Cons
    Missing Features
    1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BeQuick
    Year Founded
    2002
    HQ Location
    Jupiter, US
    Twitter
    @BeQuickSoftware
    176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect from BeQuick is a streamlined, reliable, and scalable platform built only for MVNOs. Connect for MVNOs handles billing, payment processing, external integrations for carrier airtime provision

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
3
User Interface
3
Efficiency
2
Integrations
2
Cons
Missing Features
1
Seller Details
Seller
BeQuick
Year Founded
2002
HQ Location
Jupiter, US
Twitter
@BeQuickSoftware
176 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
(4)4.2 out of 5
View top Consulting Services for Oracle Communications Billing and Revenue Management (BRM)
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fuel disruptive innovation, brand differentiation, and business transformation with service, industry, and business model agnostic convergent charging and revenue management designed for the connected

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Enterprise
    • 25% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    821,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204,855 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Fuel disruptive innovation, brand differentiation, and business transformation with service, industry, and business model agnostic convergent charging and revenue management designed for the connected

Users
No information available
Industries
No information available
Market Segment
  • 75% Enterprise
  • 25% Small-Business
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
821,425 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Ownership
NYSE:ORCL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Comarch’s BSS products address all of the issues faced by telecoms wishing to stay ahead by offering modern services that enable CSPs to put their customers where they should be – right at the heart o

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Comarch
    Year Founded
    1993
    HQ Location
    Kraków, PL
    Twitter
    @ComarchGroup
    1,162 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,267 employees on LinkedIn®
    Ownership
    WSE: CMR
Product Description
How are these determined?Information
This description is provided by the seller.

Comarch’s BSS products address all of the issues faced by telecoms wishing to stay ahead by offering modern services that enable CSPs to put their customers where they should be – right at the heart o

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
Seller Details
Seller
Comarch
Year Founded
1993
HQ Location
Kraków, PL
Twitter
@ComarchGroup
1,162 Twitter followers
LinkedIn® Page
www.linkedin.com
5,267 employees on LinkedIn®
Ownership
WSE: CMR
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The CostGuard B/OSS helps address the key functional areas surrounding Customer Acquisition and Retention, as well as managing the fundamental operational elements that help you manage profitability.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1996
    LinkedIn® Page
    www.linkedin.com
    151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The CostGuard B/OSS helps address the key functional areas surrounding Customer Acquisition and Retention, as well as managing the fundamental operational elements that help you manage profitability.

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Seller Details
Year Founded
1996
LinkedIn® Page
www.linkedin.com
151 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Charging and Billing in One is Ericsson's market leading, product catalog enabled, convergent charging and billing solution. It has evolved to meet operators increasing demand for end-to-end "best-in-

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ericsson
    Year Founded
    1876
    HQ Location
    Kista, Stockholm
    Twitter
    @ericsson
    261,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109,928 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Charging and Billing in One is Ericsson's market leading, product catalog enabled, convergent charging and billing solution. It has evolved to meet operators increasing demand for end-to-end "best-in-

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Seller Details
Seller
Ericsson
Year Founded
1876
HQ Location
Kista, Stockholm
Twitter
@ericsson
261,501 Twitter followers
LinkedIn® Page
www.linkedin.com
109,928 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ericsson Charging System is a modular, scalable, open, single convergent Online Charging System (OCS) using industry standards and protocols.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ericsson
    Year Founded
    1876
    HQ Location
    Kista, Stockholm
    Twitter
    @ericsson
    261,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109,928 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ericsson Charging System is a modular, scalable, open, single convergent Online Charging System (OCS) using industry standards and protocols.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Seller Details
Seller
Ericsson
Year Founded
1876
HQ Location
Kista, Stockholm
Twitter
@ericsson
261,501 Twitter followers
LinkedIn® Page
www.linkedin.com
109,928 employees on LinkedIn®
(3)4.5 out of 5
View top Consulting Services for Oracle CX for Comunications
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle CX Cloud helps telecommunications companies launch innovative new services quickly and redefine customer experience for the digital age

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Enterprise
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    821,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204,855 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle CX Cloud helps telecommunications companies launch innovative new services quickly and redefine customer experience for the digital age

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Enterprise
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
821,425 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Ownership
NYSE:ORCL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amdocs CES 10.1 empowers you to capture the needs of today's digital customers while embracing disruptive change. Our new solutions provide best-in-breed technologies that accelerate digital transform

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Amdocs
    Year Founded
    1982
    HQ Location
    Chesterfield, MO
    Twitter
    @Amdocs
    16,300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35,550 employees on LinkedIn®
    Ownership
    NYSE: DOX
Product Description
How are these determined?Information
This description is provided by the seller.

Amdocs CES 10.1 empowers you to capture the needs of today's digital customers while embracing disruptive change. Our new solutions provide best-in-breed technologies that accelerate digital transform

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Seller Details
Seller
Amdocs
Year Founded
1982
HQ Location
Chesterfield, MO
Twitter
@Amdocs
16,300 Twitter followers
LinkedIn® Page
www.linkedin.com
35,550 employees on LinkedIn®
Ownership
NYSE: DOX
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nokia Cognitive Analytics for Crowd Insight provides data on where people come from, how long they stay, and where they are going next. Combined with information on other socioeconomic behavior, this

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nokia
    Year Founded
    1865
    HQ Location
    Espoo, Southern Finland
    Twitter
    @Symbian
    8,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,344 employees on LinkedIn®
    Ownership
    HEL: NOKIA
Product Description
How are these determined?Information
This description is provided by the seller.

Nokia Cognitive Analytics for Crowd Insight provides data on where people come from, how long they stay, and where they are going next. Combined with information on other socioeconomic behavior, this

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
Seller Details
Seller
Nokia
Year Founded
1865
HQ Location
Espoo, Southern Finland
Twitter
@Symbian
8,464 Twitter followers
LinkedIn® Page
www.linkedin.com
93,344 employees on LinkedIn®
Ownership
HEL: NOKIA
(1)4.5 out of 5
View top Consulting Services for Customer Experience Management
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1993
    HQ Location
    Waltham, Massachusetts, United States
    Twitter
    @NetCrackerTech
    4,963 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,952 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The brands that stir passion deliver flawless, digital interactions with almost no friction between their customers and the services that they crave.

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Seller Details
Year Founded
1993
HQ Location
Waltham, Massachusetts, United States
Twitter
@NetCrackerTech
4,963 Twitter followers
LinkedIn® Page
www.linkedin.com
8,952 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It offers an unrivalled combination of out-of-the box features with a high level of configurability. In keeping with the philosophy of Ericsson’s entire BSS portfolio its open state-of-the-art archite

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ericsson
    Year Founded
    1876
    HQ Location
    Kista, Stockholm
    Twitter
    @ericsson
    261,501 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    109,928 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It offers an unrivalled combination of out-of-the box features with a high level of configurability. In keeping with the philosophy of Ericsson’s entire BSS portfolio its open state-of-the-art archite

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Seller Details
Seller
Ericsson
Year Founded
1876
HQ Location
Kista, Stockholm
Twitter
@ericsson
261,501 Twitter followers
LinkedIn® Page
www.linkedin.com
109,928 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ESKADENIA Telecommunications software products integrate with other ESKADENIA Enterprise solutions as well as third party solutions through a very flexible and powerful mechanism and framework.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    Twitter
    @ESKADENIANews
    1,622 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ESKADENIA Telecommunications software products integrate with other ESKADENIA Enterprise solutions as well as third party solutions through a very flexible and powerful mechanism and framework.

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Seller Details
Year Founded
2000
Twitter
@ESKADENIANews
1,622 Twitter followers
LinkedIn® Page
www.linkedin.com
353 employees on LinkedIn®