Best VoIP Providers with Software Pairing Capabilities

Benefits of VoIP Providers with Software Pairing capabilities include: Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.
Below are the top-rated VoIP Providers with Software Pairing capabilities, as verified by G2’s Research team. Real users have identified Software Pairing as an important function of VoIP Providers. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in VoIP Providers Available
(1,116)4.1 out of 5
Optimized for quick response
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Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

    Users
    • Owner
    • Office Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    192
    Customer Support
    120
    Helpful
    98
    Phone Calls
    97
    Reliability
    88
    Cons
    Poor Customer Support
    67
    Customer Support
    63
    Customer Service
    53
    Limitations
    38
    Call Issues
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    9.1
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,773 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,338 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX with RingSense AI distinctively redefines the role of the business phone system and business communications holistically, transforming it into a proactive, personal communication helper for emp

Users
  • Owner
  • Office Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 36% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
192
Customer Support
120
Helpful
98
Phone Calls
97
Reliability
88
Cons
Poor Customer Support
67
Customer Support
63
Customer Service
53
Limitations
38
Call Issues
37
RingEX features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
9.1
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,773 Twitter followers
LinkedIn® Page
www.linkedin.com
6,338 employees on LinkedIn®
(1,864)4.4 out of 5
Optimized for quick response
7th Easiest To Use in VoIP Providers software
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Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

    Users
    • Owner
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a user-friendly, admin-friendly, and intuitive VoIP solution that offers features such as AI-powered call transcriptions, in-depth analytics, and seamless integrations.
    • Reviewers like the AI voice transcription feature, the ability to make calls from anywhere, the seamless integration with other devices and platforms, and the in-depth analytics provided by Dialpad.
    • Users mentioned issues such as the platform being more user-centric than admin-centric, the requirement of a direct dial number for every department, occasional call quality issues, and a complex and limited IVR system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Helpful
    42
    Features
    37
    Voice Transcription
    36
    Call Management
    34
    Cons
    Call Issues
    24
    Recording Issues
    21
    Poor Customer Support
    16
    Connection Issues
    14
    Call Disconnections
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    9.4
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,487 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad brings all business conversations together in a single, Ai-powered cloud platform that automates routine tasks, streamlines workflows, and helps teams stay productive from anywhere, on any dev

Users
  • Owner
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a user-friendly, admin-friendly, and intuitive VoIP solution that offers features such as AI-powered call transcriptions, in-depth analytics, and seamless integrations.
  • Reviewers like the AI voice transcription feature, the ability to make calls from anywhere, the seamless integration with other devices and platforms, and the in-depth analytics provided by Dialpad.
  • Users mentioned issues such as the platform being more user-centric than admin-centric, the requirement of a direct dial number for every department, occasional call quality issues, and a complex and limited IVR system.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Helpful
42
Features
37
Voice Transcription
36
Call Management
34
Cons
Call Issues
24
Recording Issues
21
Poor Customer Support
16
Connection Issues
14
Call Disconnections
13
Dialpad Connect features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
9.4
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,487 employees on LinkedIn®

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(1,336)4.4 out of 5
Optimized for quick response
13th Easiest To Use in VoIP Providers software
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Entry Level Price:Starting at $27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoTo Connect is the ultimate business phone solution for small, midsize, and multilocation organizations, delivering powerful voice capabilities alongside advanced communication features—all in one se

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoTo Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    82
    Customer Support
    40
    Reliability
    35
    Features
    25
    Helpful
    22
    Cons
    Call Issues
    25
    Limited Features
    14
    Poor Customer Support
    14
    Navigation Difficulty
    12
    Platform Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoTo Connect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.1
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    45,843 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoTo Connect is the ultimate business phone solution for small, midsize, and multilocation organizations, delivering powerful voice capabilities alongside advanced communication features—all in one se

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
GoTo Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
82
Customer Support
40
Reliability
35
Features
25
Helpful
22
Cons
Call Issues
25
Limited Features
14
Poor Customer Support
14
Navigation Difficulty
12
Platform Issues
12
GoTo Connect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.1
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
45,843 Twitter followers
LinkedIn® Page
www.linkedin.com
1,108 employees on LinkedIn®
(2,193)4.3 out of 5
Optimized for quick response
View top Consulting Services for JustCall
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Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JustCall is a communication software that offers features such as calling, texting, and AI transcription, and integrates with various CRM systems.
    • Reviewers like the user-friendly interface, the ability to switch between multiple numbers, the quality of calls, and the seamless integration with CRM systems, noting the usefulness of features like AI transcription, call recording, and analytics for improving workflow and communication.
    • Reviewers mentioned issues such as occasional delays in connecting calls or syncing with third-party apps, slow response times, lack of real-time support, and problems with the texting feature, including delayed notifications and difficulty in noticing incoming texts.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • JustCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,322
    Features
    801
    Call Management
    655
    Helpful
    644
    Calling Features
    609
    Cons
    Call Issues
    728
    Call Functionality
    522
    Connection Issues
    407
    Poor Call Quality
    356
    Call Management
    326
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JustCall features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Phone Calls
    Average: 9.1
    8.8
    VOiP Number
    Average: 9.0
    7.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Saas Labs
    Company Website
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    299 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    395 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JustCall is the AI-powered business communication platform that helps businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. JustCall helps win more deals and reduce c

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JustCall is a communication software that offers features such as calling, texting, and AI transcription, and integrates with various CRM systems.
  • Reviewers like the user-friendly interface, the ability to switch between multiple numbers, the quality of calls, and the seamless integration with CRM systems, noting the usefulness of features like AI transcription, call recording, and analytics for improving workflow and communication.
  • Reviewers mentioned issues such as occasional delays in connecting calls or syncing with third-party apps, slow response times, lack of real-time support, and problems with the texting feature, including delayed notifications and difficulty in noticing incoming texts.
JustCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,322
Features
801
Call Management
655
Helpful
644
Calling Features
609
Cons
Call Issues
728
Call Functionality
522
Connection Issues
407
Poor Call Quality
356
Call Management
326
JustCall features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.6
9.0
Phone Calls
Average: 9.1
8.8
VOiP Number
Average: 9.0
7.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Saas Labs
Company Website
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
299 Twitter followers
LinkedIn® Page
www.linkedin.com
395 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directorybased routing of inbound calls and communication features for employees. Users can co

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Comcast Business VoiceEdge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Calling Features
    1
    Cons
    Call Drops
    1
    Connection Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Comcast Business VoiceEdge features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.6
    8.4
    Phone Calls
    Average: 9.1
    8.1
    VOiP Number
    Average: 9.0
    8.3
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Comcast
    Year Founded
    1963
    HQ Location
    Philadelphia, PA
    Twitter
    @comcast
    174,781 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60,754 employees on LinkedIn®
    Ownership
    NASDAQ: CMCSA
Product Description
How are these determined?Information
This description is provided by the seller.

Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directorybased routing of inbound calls and communication features for employees. Users can co

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 25% Mid-Market
Comcast Business VoiceEdge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Calling Features
1
Cons
Call Drops
1
Connection Issues
1
Comcast Business VoiceEdge features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.6
8.4
Phone Calls
Average: 9.1
8.1
VOiP Number
Average: 9.0
8.3
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Comcast
Year Founded
1963
HQ Location
Philadelphia, PA
Twitter
@comcast
174,781 Twitter followers
LinkedIn® Page
www.linkedin.com
60,754 employees on LinkedIn®
Ownership
NASDAQ: CMCSA
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 51% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 3CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Features
    21
    Easy Setup
    20
    Reliability
    17
    VoIP Services
    15
    Cons
    Limited Features
    11
    Poor Customer Support
    8
    Expensive
    7
    Call Issues
    5
    Customer Service
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 3CX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Phone Calls
    Average: 9.1
    8.9
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    3CX
    Company Website
    Year Founded
    2005
    HQ Location
    Nicosia
    Twitter
    @3CX
    28,382 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    169 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you c

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 51% Mid-Market
  • 44% Small-Business
3CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Features
21
Easy Setup
20
Reliability
17
VoIP Services
15
Cons
Limited Features
11
Poor Customer Support
8
Expensive
7
Call Issues
5
Customer Service
5
3CX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
9.4
Phone Calls
Average: 9.1
8.9
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
3CX
Company Website
Year Founded
2005
HQ Location
Nicosia
Twitter
@3CX
28,382 Twitter followers
LinkedIn® Page
www.linkedin.com
169 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MiVoice Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    1
    Cons
    Lack of Intuitiveness
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MiVoice Connect features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    10.0
    VOiP Number
    Average: 9.0
    9.4
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    22,953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,916 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 47% Small-Business
MiVoice Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
1
Cons
Lack of Intuitiveness
1
MiVoice Connect features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
10.0
VOiP Number
Average: 9.0
9.4
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
22,953 Twitter followers
LinkedIn® Page
www.linkedin.com
3,916 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkroute offers virtual phone system for growing businesses.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkroute Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Desktop Application
    1
    Ease of Use
    1
    Easy Integration
    1
    Easy Setup
    1
    Integrations
    1
    Cons
    Billing Issues
    1
    Call Disconnections
    1
    Integration Issues
    1
    Unethical Sales
    1
    Unethical Sales Practices
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkroute features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.6
    8.1
    Phone Calls
    Average: 9.1
    7.7
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkroute
    Year Founded
    2013
    HQ Location
    Chicago, IL
    Twitter
    @Talkroute
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkroute offers virtual phone system for growing businesses.

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
Talkroute Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Desktop Application
1
Ease of Use
1
Easy Integration
1
Easy Setup
1
Integrations
1
Cons
Billing Issues
1
Call Disconnections
1
Integration Issues
1
Unethical Sales
1
Unethical Sales Practices
1
Talkroute features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.6
8.1
Phone Calls
Average: 9.1
7.7
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Talkroute
Year Founded
2013
HQ Location
Chicago, IL
Twitter
@Talkroute
376 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bria Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Calling Features
    1
    Call Quality
    1
    Connectivity
    1
    Convenience
    1
    Cons
    Performance Issues
    2
    Access Issues
    1
    Audio Issues
    1
    Audio Problems
    1
    Call Drops
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bria features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Phone Calls
    Average: 9.1
    9.3
    VOiP Number
    Average: 9.0
    8.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Vancouver, BC
    Twitter
    @CounterPath
    2,049 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
    Ownership
    NASDAQ:CPAH
Product Description
How are these determined?Information
This description is provided by the seller.

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augm

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 41% Mid-Market
Bria Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Calling Features
1
Call Quality
1
Connectivity
1
Convenience
1
Cons
Performance Issues
2
Access Issues
1
Audio Issues
1
Audio Problems
1
Call Drops
1
Bria features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.6
9.5
Phone Calls
Average: 9.1
9.3
VOiP Number
Average: 9.0
8.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2002
HQ Location
Vancouver, BC
Twitter
@CounterPath
2,049 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
Ownership
NASDAQ:CPAH
Entry Level Price:$9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Operate your hybrid, on-premise, or remote office with the VirtualPBX Business Phone System. Starting at just $17/mo, you get Unlimited Minutes, Text Messaging, and Call Recording. With Softphone Apps

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VirtualPBX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    VoIP Services
    2
    Calling Features
    1
    Cons
    Customer Service
    1
    Dialing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VirtualPBX features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Phone Calls
    Average: 9.1
    9.5
    VOiP Number
    Average: 9.0
    7.7
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    San Jose, CA
    Twitter
    @VirtualPBX
    5,525 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Operate your hybrid, on-premise, or remote office with the VirtualPBX Business Phone System. Starting at just $17/mo, you get Unlimited Minutes, Text Messaging, and Call Recording. With Softphone Apps

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
VirtualPBX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
VoIP Services
2
Calling Features
1
Cons
Customer Service
1
Dialing Issues
1
VirtualPBX features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.6
8.5
Phone Calls
Average: 9.1
9.5
VOiP Number
Average: 9.0
7.7
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1997
HQ Location
San Jose, CA
Twitter
@VirtualPBX
5,525 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Switchvox is the award-winning business phone system solution built on the power of Asterisk with thousands of installation worldwide. With Switchvox, you can deploy your communications system accordi

    Users
    • IT Manager
    • IT Director
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 50% Small-Business
    • 48% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sangoma Unified Communications Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Phone Calls
    Average: 9.1
    9.2
    VOiP Number
    Average: 9.0
    9.6
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Company Website
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    614 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Switchvox is the award-winning business phone system solution built on the power of Asterisk with thousands of installation worldwide. With Switchvox, you can deploy your communications system accordi

Users
  • IT Manager
  • IT Director
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 50% Small-Business
  • 48% Mid-Market
Sangoma Unified Communications Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
9.3
Phone Calls
Average: 9.1
9.2
VOiP Number
Average: 9.0
9.6
Desk-to-Desk Calls
Average: 8.5
Seller Details
Seller
Sangoma
Company Website
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,495 Twitter followers
LinkedIn® Page
www.linkedin.com
614 employees on LinkedIn®
Entry Level Price:$20.99 /user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

    Users
    • Office Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 47% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mitel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Access
    1
    Easy Implementation
    1
    Easy Integration
    1
    Easy Integrations
    1
    Cons
    Complex Reporting
    1
    Customer Service
    1
    Dialing Issues
    1
    Difficult Navigation
    1
    Navigation Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mitel features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Phone Calls
    Average: 9.1
    8.7
    VOiP Number
    Average: 9.0
    9.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1972
    HQ Location
    Kanata, Ontario
    Twitter
    @Mitel
    22,953 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,916 employees on LinkedIn®
    Total Revenue (USD mm)
    $1,300
Product Description
How are these determined?Information
This description is provided by the seller.

Talk. Chat. Collaborate. Interact. MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location.

Users
  • Office Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 47% Small-Business
  • 45% Mid-Market
Mitel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Access
1
Easy Implementation
1
Easy Integration
1
Easy Integrations
1
Cons
Complex Reporting
1
Customer Service
1
Dialing Issues
1
Difficult Navigation
1
Navigation Difficulty
1
Mitel features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 8.6
8.5
Phone Calls
Average: 9.1
8.7
VOiP Number
Average: 9.0
9.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
1972
HQ Location
Kanata, Ontario
Twitter
@Mitel
22,953 Twitter followers
LinkedIn® Page
www.linkedin.com
3,916 employees on LinkedIn®
Total Revenue (USD mm)
$1,300
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smarter calling for nimble businesses. Cradle is the ultimate tool for the modern business, changing the way business communicates with customers. Cradle helps sales and support teams to stay connec

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cradle.io features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.6
    9.8
    Phone Calls
    Average: 9.1
    9.7
    VOiP Number
    Average: 9.0
    10.0
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Auckland, New Zealand
    Twitter
    @letscradlenz
    91 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smarter calling for nimble businesses. Cradle is the ultimate tool for the modern business, changing the way business communicates with customers. Cradle helps sales and support teams to stay connec

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 27% Mid-Market
Cradle.io features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.6
9.8
Phone Calls
Average: 9.1
9.7
VOiP Number
Average: 9.0
10.0
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2016
HQ Location
Auckland, New Zealand
Twitter
@letscradlenz
91 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
(68)3.9 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses

    Users
    No information available
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudCall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Easy Integration
    4
    Call Recording
    3
    Communication
    3
    Easy Integrations
    3
    Cons
    Call Issues
    4
    Connection Issues
    4
    Connectivity Issues
    3
    Customer Service
    3
    Dialer Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudCall features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.6
    7.7
    Phone Calls
    Average: 9.1
    7.6
    VOiP Number
    Average: 9.0
    7.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Boston, USA
    Twitter
    @CloudCall
    2,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    79 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses

Users
No information available
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
CloudCall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Easy Integration
4
Call Recording
3
Communication
3
Easy Integrations
3
Cons
Call Issues
4
Connection Issues
4
Connectivity Issues
3
Customer Service
3
Dialer Issues
3
CloudCall features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.6
7.7
Phone Calls
Average: 9.1
7.6
VOiP Number
Average: 9.0
7.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
Boston, USA
Twitter
@CloudCall
2,290 Twitter followers
LinkedIn® Page
www.linkedin.com
79 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Monster VoIP features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.6
    9.2
    Phone Calls
    Average: 9.1
    8.2
    VOiP Number
    Average: 9.0
    9.2
    Desk-to-Desk Calls
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Los Angeles, California
    Twitter
    @MonsterVoIP
    1,634 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Say goodbye to complex business phone systems Give your business the phone system it needs to thrive with feature-rich business phone solutions. Whether you’re a small business looking for a powerful

Users
No information available
Industries
  • Insurance
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Monster VoIP features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.6
9.2
Phone Calls
Average: 9.1
8.2
VOiP Number
Average: 9.0
9.2
Desk-to-Desk Calls
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
Los Angeles, California
Twitter
@MonsterVoIP
1,634 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®

Quick Facts: VoIP Providers with Software Pairing Capabilities

Content below is current as of June, 2024
Reviews Summary for VoIP Software with Software Pairing Features

Reviews Summary: VoIP Software with Software Pairing Features

Currently there are 20 VoIP software products with Software Pairing features listed on G2, and together they have generated 4,309 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review VoIP software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 20 VoIP software products that have Software Pairing features based on those criteria:

  • Ease of Use: 8.8/10 average user rating
  • Ease of Setup: 8.4/10 average user rating
  • Quality of Support: 8.4/10 average user rating

To help you compare and find the best VoIP software product with the right Software Pairing functionality for your business, we have gathered some additional details and FAQs below.

What VoIP products with Software Pairing features have the most reviews and are the highest-rated?

Based on quantity of reviews and average ratings, these are the most popular VoIP software products with Software Pairing capabilities according to G2 users:

  • Dialpad Ai Voice is rated 4.4-stars and has 1,296 reviews
  • GoTo Connect is rated 4.4-stars and has 1,194 reviews
  • RingEX is rated 4-stars and has 482 reviews
  • 3CX is rated 4.4-stars and has 348 reviews
  • Switchvox is rated 4.2-stars and has 244 reviews

What VoIP software products with Software Pairing capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated VoIP software products with Software Pairing capabilities:

  • Dialpad Ai Voice is rated 4.4-stars with 1,296 reviews.
  • GoTo Connect is rated 4.4-stars with 1,194 reviews.
  • 3CX is rated 4.4-stars with 348 reviews.
  • Yodel.io is rated 4.6-stars with 25 reviews.
  • Truly is rated 4.6-stars with 17 reviews.

Which software products with Software Pairing features are the highest rated on G2?

These are the VoIP software products offering Software Pairing capabilities and have the highest ratings:

  • Dialpad Ai Voice has received 1,296 reviews and is rated 4.4-stars.
  • GoTo Connect has received 1,194 reviews and is rated 4.4-stars.
  • 3CX has received 348 reviews and is rated 4.4-stars.
  • Bria has received 63 reviews and is rated 4.4-stars.
  • Switchvox has received 244 reviews and is rated 4.2-stars.

Review Snippets for VoIP Software with Software Pairing Features

Below are questions we ask of all VoIP software users on G2. The answers are specific to the most popular software products that offer Software Pairing capabilities. These user responses provide more insight into the most-reviewed VoIP software and their Software Pairing features listed on G2.
Questions Responses
Here is what users liked best about VoIP software with Software Pairing features.
Dialpad Ai Voice: "Fantastic management tools, very easy to add users, departments, and call routing."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
GoTo Connect: "Excellent service response time and always friendly"
- Kris S., CEO and President at Spa Tech Institute, Mid-Market (51-1000 emp.)
RingEX: "Easy to access voicemails online or through the internet"
- Sarah C., Head Start ERSEA and Data Program Coordinator, Small-Business (50 or fewer emp.)
Here is what users liked least about VoIP software with Software Pairing features.
RingEX: "Not easily used across different platforms"
- Sarah C., Head Start ERSEA and Data Program Coordinator, Small-Business (50 or fewer emp.)
Dialpad Ai Voice: "I don't like how the calls sound when you have a band internet connection. It makes me want to go back to a normal phone."
- Will N., Sales Executive at StayNTouch, Small-Business (50 or fewer emp.)
GoTo Connect: "I feel like i have issues when it works with other platforms, it sometimes crashes or it will lag a bit. I'm not sure if this is the fault of jive or the other system we use or maybe the two just not being able to interact well with each other."
- Jaime P., CX Quality Analyst at Plated, Mid-Market (51-1000 emp.)
These are what users recommend to others considering popular VoIP software products with Software Pairing capabilities.
Dialpad Ai Voice: "Great but annoying that we cannot see if the incoming call is from a business line or a personal line."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
GoTo Connect: "If you want to abandon all ground lines you will need to also address how your security system works and your faxes."
- Kris S., CEO and President at Spa Tech Institute, Mid-Market (51-1000 emp.)
3CX: "The product is not hardware vendor specific. Pick and choose the devices you like or meets your budget."
- Alex B., Managing Director at Computer Network Services Ltd, Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
Dialpad Ai Voice: "Able to manage phones for entire company without requiring employees to carry a separate business phone."
- Tyler M., Automotive Software, Enterprise (> 1000 emp.)
GoTo Connect: "Better communications with between 4 locations at a lower cost."
- Kris S., CEO and President at Spa Tech Institute, Mid-Market (51-1000 emp.)
RingEX: "centralized phone service"
- Sarah C., Head Start ERSEA and Data Program Coordinator, Small-Business (50 or fewer emp.)
Reviews by Industry

Reviews by Industry: VoIP Marketing Software with Software Pairing Features

Software Pairing features are an important factor when choosing a VoIP software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best VoIP software with the right features for your company. To help professionals with their VoIP software research, G2 has gathered data sourced from 1,504 reviews. These reviews come from G2 users working in industries that use VoIP products on a regular basis and who have the most experience with their Software Pairing functionality.

Industry-Related FAQs About VoIP Software with Software Pairing Features

What industries have generated the most reviews of VoIP products with Software Pairing capabilities?

Users from the following industries have written the most Software Pairing feature reviews about VoIP software:

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising
Which VoIP software with Software Pairing features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate Dialpad Ai Voice (4.4 stars and 1,296 reviews), GoTo Connect (4.4 stars and 1,194 reviews), and RingEX (4 stars and 482 reviews) the highest.

What do Computer Software professionals think is the best VoIP software with Software Pairing features?

Computer Software professionals rate Dialpad Ai Voice (4.4 stars and 1,296 reviews), GoTo Connect (4.4 stars and 1,194 reviews), and RingEX (4 stars and 482 reviews) the highest.

What do Marketing and Advertising professionals think is the best VoIP software with Software Pairing features?

Marketing and Advertising professionals rate Dialpad Ai Voice (4.4 stars and 1,296 reviews), GoTo Connect (4.4 stars and 1,194 reviews), and RingEX (4 stars and 482 reviews) the highest.

Industry Review Snippets: VoIP Software Pairing Software

There are 1,504 reviews from users in the Information Technology and Services, Computer Software, and Marketing and Advertising industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Information Technology and Services
Dialpad Ai Voice: I like how the app can push phone calls to my phone with or without an app.
- Will N., Sales Executive at StayNTouch, Small-Business (50 or fewer emp.)
Dialpad Ai Voice: I don't like how the calls sound when you have a band internet connection. It makes me want to go back to a normal phone.
- Will N., Sales Executive at StayNTouch, Small-Business (50 or fewer emp.)
Computer Software
Dialpad Ai Voice: Dialpad makes receiving inbound calls and routing customers to the right place incredibly easy. It pops up on both my phone and my computer so I never miss a call.
- Blanche R., Revolutionizing how sellers engage with their buyers., Mid-Market (51-1000 emp.)
RingEX: Consistency of service is a challenge, and support is lacking and very slow. When sold as a solution for business the support for business impacting issues (ie. my tech support staff cannot open the program after a windows update) needs to be better than "sometime in the next week".
- David W., Agile team leader, delivering exceptional customer experiences & high performance office environments., Small-Business (50 or fewer emp.)
Marketing and Advertising
Dialpad Ai Voice: Great sound quality Realiable service
- Michael W., National Sales Manager - AZX Sport, Mid-Market (51-1000 emp.)
RingEX: It's very difficult to find someone to talk to for help, and even harder to find someone who speaks English well. Call center agents not trained well
- McKay C., Student at BYU-Idaho, Small-Business (50 or fewer emp.)

Reviews by Market Segment

Reviews by Market Segment: VoIP Software with Software Pairing Features

G2 VoIP software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Software Pairing features of different VoIP software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these VoIP Software Pairing software reviews are:

  • 60.3% of reviewers are from small businesses.
  • 33.1% of reviewers are from mid-market companies.
  • 6.6% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for VoIP software products that have Software Pairing features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related VoIP Software with Software Pairing Capabilities FAQs

What are the best VoIP software products with Software Pairing features according to users from enterprise businesses?

The VoIP software products enterprise-level professionals rate the highest are Dialpad Ai Voice (4.4 stars), GoTo Connect (4.4 stars), and RingEX (4 stars).

Which VoIP software products with Software Pairing features are the best according to mid-market business users?

The VoIP software products mid-market business users rate the highest are Dialpad Ai Voice (4.4 stars), GoTo Connect (4.4 stars), and RingEX (4 stars).

What do users in small businesses say are the top VoIP software products with Software Pairing capabilities?

The VoIP software products users in small businesses rate the highest are Dialpad Ai Voice (4.4 stars), GoTo Connect (4.4 stars), and RingEX (4 stars).

Market Segment Review Snippets: VoIP Software with Software Pairing Features

Business professionals share important information about VoIP Software Pairing software usability, features, pricing, and more. Read what these users have to say about the top-rated VoIP software with Software Pairing features.

Market Segment What Users From Each Market Segment Liked What Users From Each Market Segment Disliked
Enterprise (> 1000 emp.)
Dialpad Ai Voice: Fantastic management tools, very easy to add users, departments, and call routing.
- Tyler M., Automotive Software,
RingEX: I didnt like the call monitoring aspect and how uclear the calls were.
- Scott S., Enterprise (> 1000 emp.)
Mid-Market (51-1000 emp.)
Dialpad Ai Voice: Dialpad makes receiving inbound calls and routing customers to the right place incredibly easy. It pops up on both my phone and my computer so I never miss a call.
- Blanche R., Revolutionizing how sellers engage with their buyers.,
RingEX: Different software apps are used for different purposes, making for a very disjointed user experience. Difficult to click-and-dial in many situations.
- Bob S., Data & Process Integration--let's get your systems working *for* you., Mid-Market (51-1000 emp.)
Small-Business (50 or fewer emp.)
Dialpad Ai Voice: I like how the app can push phone calls to my phone with or without an app.
- Will N., Sales Executive at StayNTouch,
RingEX: Not easily used across different platforms
- Sarah C., Head Start ERSEA and Data Program Coordinator, Small-Business (50 or fewer emp.)