785 Descartes MacroPoint Reviews
Macropoint is easy to use and makes it easy for us to work with our carriers. It has be integrated into our Mcleod and made tracking and tacing a breeze. Customer support helps quickly and fastly the 1 time I needed them. I use this all day long every day 7 days a week. Review collected by and hosted on G2.com.
Nothing. This is the best that I have used. Review collected by and hosted on G2.com.
I can track the driver without bothering him while he is busy driving.
Help me keep a track of number of loads at once.
This also help to avoid any mishappening like theft as I can track him at all his movements. Review collected by and hosted on G2.com.
Tricky to use at first, But once you get a hang on this, its quite easy.
Need to send the tracking link again and again if you need to change the driver details for the load. Review collected by and hosted on G2.com.
Descartes MacroPoint Interface is easy to use providing reliable tracking of shipment from origin to destination. It really helps our customers to have real-time visibility of their shipments arrival. Review collected by and hosted on G2.com.
Only tracks mostly major carriers. Needs improvement on tracking minor carriers like Sinolines,Emirates Shipping Lines, Jianjiang and Golstarline to name a few. Review collected by and hosted on G2.com.
The upgraded dashboard is much easier to navigate making it user friendly. I also like the ability to rate our carriers' performance. The customer support has also been top notch Review collected by and hosted on G2.com.
None, everything seems to be progressing to make it more useful with better features. Review collected by and hosted on G2.com.
The macropoint helps us to track the live location of drivers and not only the location but also helps to verify the truck and trailer number is correct or not filled on Aljex.
The macropoint also updated the load status on its own as per the tracking from pick up location to loaded to delivery. Review collected by and hosted on G2.com.
Sometimes the tracking link doesnt not get to driver phone number if we are re entering the driver's number.
Also the user interface could be upgraded by using better fonts to get the notifications of driver status more visible on system. Review collected by and hosted on G2.com.
I appreciate how easy it is to use. Whether you are just plugging in the tractor and trailer number to track ELD or having the driver accept via SMS on their smartphone, tracking has never been easier. All the features are great, we are able to create rules to do anything you want and the staff has been very helpful. Review collected by and hosted on G2.com.
I haven't had any downsides; we have been able to do everything we have wanted with the platform. Review collected by and hosted on G2.com.
single point of contact for tracking issues because all tracking is combined through the one service Review collected by and hosted on G2.com.
I was hoping we could use standardized data to drive operations automation but that did not happen. It has been a more costly version of what we were getting direct from ocean carriers and Railinc. Review collected by and hosted on G2.com.
As a freight broker intermediating a high volume of crossborder shipments between Canada and the US, Macropoint proves extremely useful at seeing where all the trucks are currently, all in one place, without having to contact 10-20 dispatches.
With food manufacturers, it's important to schedule delivery / pick-up appointments, sometimes even the time when the driver reaches the Border matters.
For their price packages, Macropoint is a steal for any freight broker aspiring to coordinate large projects and have a high income.
Customer support is awesome, Charlie Steinhoff made a presentation from scratch just so that I could present the program to my colleagues.
Indispensable tool for a crossborder freight broker in 2025. Review collected by and hosted on G2.com.
Maybe the fact that it doesn't show live location but offers a ping every 15 minutes, but that isn't that much of an issue anyways. It would be cool if there were more tools to customize maps for load statistics personal + company wide. ( show your potential customers all the deliveries you had in a 100 mile radius to their warehouse in the last month ) Review collected by and hosted on G2.com.
I have been using macropoint since very long, it is very easy and efficient to use, I use it daily and if I face any issue they have amazing customer support, We do easy tracking through it. it has lot's of features Review collected by and hosted on G2.com.
As of now I am not facing any issues with it. Review collected by and hosted on G2.com.
This is the best tracking service provider and easy to use, I use this regularly on every load, they have excellent customer support if it every get down but I have never seen it down. I have an amazing experince with this Review collected by and hosted on G2.com.
Nothing as of now, I am very much satisfied with the services Review collected by and hosted on G2.com.
