Our project manager Hanna and accompanying team members are present, consistent, and responsive. The team ensures there are regular meetings to discuss maintenance and website/ad impact, but also engages readily with larger projects to reconfigure parts of the site and provides realistic timelines. For these larger projects, the team, notably Christy, engages deeply with our staff to learn more about our needs, and is willing to pivot when things change. We also get quick responses for emergency needs on the website while working within their effective project management system. Review collected by and hosted on G2.com.
Our organization has engaged with Elevated Third for quite some time, and in the past had some inconsistency in timelines. However, this was many years ago now and we have nothing but positive feedback about the current Elevated Third! Review collected by and hosted on G2.com.
Good communication and feedback, good UX recommendations, and I appreciated the ability to join them on their project management platform to keep track of open tickets, progress updates, and to flag new issues around my schedule. I felt very included in what was happening. Review collected by and hosted on G2.com.
Our initial estimate was a fair bit lower than our final cost, due to some elements I thought Elevated Third would have considered when reviewing our website and code at the start. Though we wish the quote would have been more accurate beforehand, the team and final product lived up to the rest of our expectations and the price remained competitive. Review collected by and hosted on G2.com.