48 Forma.ai Reviews
I like the lay out and having the flexibility to view the data in different ways (export to excel, etc) Review collected by and hosted on G2.com.
There is a line in the commission section called "Sales attainment" that is a dummy line and isn't able to be removed, but should be Review collected by and hosted on G2.com.
I love the detailed reporting they provide. Its very clear and you are able to export it !!
I also love the build in Help desk feature for questions ! Review collected by and hosted on G2.com.
Maybe there is too much information ... For some people this might be overwhelming. Review collected by and hosted on G2.com.
I love the ease of use as well as the general layout. It's easy to use, easy to read and understand, and it helps me to keep up-to-date on what my account looks like. Review collected by and hosted on G2.com.
The main area I'd like to see improvement, and it might be at the end of Salesforce (I'm not quite certain) would be the time it takes to sync the results from Salesforce into Forma.ai. Review collected by and hosted on G2.com.
Forma.ai has been an incredible partner to us, adapting very quickly to the constantly evolving needs of our business. Very responsive and always go the extra mile. They have given our sales team real-time visibility into their performance with their easy to navigate dashboards. Helped us create a compensation plan that maximizes each rep's potential while minimizing the business's risk. Review collected by and hosted on G2.com.
I don't have anything that I dislike about Forma.ai. The data structure set up in our initial implementation seems to be a bit rigid, but the Dev and Ops team are great at coming up with ideas for improvements and working through any issues that do arise. Review collected by and hosted on G2.com.
Ease of use. If I don't understand something on the page, the question mark for additional information is greatly appreciated. Review collected by and hosted on G2.com.
There is an area in my Forma with incorrect information. Review collected by and hosted on G2.com.
Intuitive UI, logical operations process
Ability to design reporting to fit our needs
Dedicated team to support us from implementation thru our ever-changing needs
Understanding of sales compensation complexities and being able to provide insights for better ways to solve a problem
Proactively identifies problems and errors we would have likely missed in the past Review collected by and hosted on G2.com.
Global support: "always on" for a worldwide business is needed - Forma.ai is taking action on this and have implemented escalations for emergencies Review collected by and hosted on G2.com.
Not only do I like the reduced manual work of commission calculations and reconciling them with finance, but the sales team appreciates the real-time transparency and ability to forecast their earnings. Review collected by and hosted on G2.com.
Very little to criticize, great onboarding team, great product. Review collected by and hosted on G2.com.
