1,001 GetAccept Reviews
The synchronization with Salesforce is a huge advantage—it makes the tool extremely simple to use for every team member and allows for very fast contract creation, which is essential for our workflow. It’s also user-friendly, with a clean UX that encourages quick adoption across teams.
Another key strength is the support: the team is very available and attentive, especially during onboarding and training. Our account manager is extremely responsive and helpful, which makes a real difference in day-to-day operations.
At one point, we needed to set up an API integration, and the team was very responsive and supportive in helping me configure the webhooks properly. Their technical support was quick, clear, and effective. Review collected by and hosted on G2.com.
We’ve occasionally experienced overly aggressive upselling from the GetAccept sales team, to the point where they reached out to higher-level managers who were not the right stakeholders. This created some internal frustration and can damage the tool’s reputation internally.
Also, the lack of flexibility in conditional templates forces us to duplicate contracts for minor variations, which has led to internal friction and unnecessarily complex processes. Review collected by and hosted on G2.com.
We primarily use GetAccept for our kitchen customers but also to send quotes for appliances – and it has truly elevated our customer communication to a new level. With both Deal Room and Contract Room, we can create a personal and professional experience, where the customer gets everything gathered in one place throughout their kitchen journey.
The platform is easy to use, both for us and for the customer. It gives a smooth and secure impression, and makes it easy to keep track of communication, documents, and agreements. We really appreciate how user-friendly and nicely everything is presented – it strengthens our brand and creates trust immediately.
We highly recommend GetAccept to others in the kitchen and appliance industry who want to work smarter, more professionally, and closer to the customer! Review collected by and hosted on G2.com.
Have nothing negative to say. If you have any questions or suggestions for improvement, the team behind Get Accept is incredibly attentive and helpful. Review collected by and hosted on G2.com.
GetAccept is a user friendly tool that our Salespeople, HR, Customer Service and Management understands. It feels good to have all digitally signed agreements in one place as a source of truth. We use it daily. And GetAccept is also familiar and professional toward our potential customers and employees. Review collected by and hosted on G2.com.
Overall our experience with GetAccept is great. We are using the Dynamics 365 CE integration with managed connectors towards GetAccept, that one was a bit cumbersome to setup. And recently we had some problems in that integrations that took a while to sort out. But in the end we managed with great support from the GetAccept team to get it up and running again. But if we would have re-built the integration, we would maybe have considered going for the GetAccept APIs and events instead of the Dynamics 365 CE connectors. Review collected by and hosted on G2.com.
GetAccept has completely transformed the way our team handles proposals and digital sales rooms. The platform is intuitive, integrates seamlessly with our CRM, and helps us close deals faster with real-time tracking and e-signatures. The video and chat features add a personal touch that really boosts engagement with prospects. Support has been excellent, and new features keep rolling out. Highly recommended for any B2B sales team looking to modernize their workflow. Review collected by and hosted on G2.com.
It would be helpful to have a some additional integrations Review collected by and hosted on G2.com.
GetAccept has made it very easy for salespeople across our entire business to generate sales contracts and win more business. It's an efficient tool with a lot of useful features, that integrates really well into our CRM.
Their new rooms feature is also proving to be a useful addition, as this will help us to manage our customer journeys a lot better. These rooms also link in to our CRM already, and the setup was pretty straightforward to achieve some initial results.
The GetAccept team - especially their customer support/success people + product developers - have been very helpful and supported us in finding the best ways to use their platform. Review collected by and hosted on G2.com.
The "Editor" content builder in GetAccept needs a few more updates to improve the look and feel of their documents when they are downloaded as a PDF file.
The platform could also benefit from making it faster and easier for you to set up your first content - such as an import option to convert your existing Word or Powerpoint files into GetAccept templates or blocks. Review collected by and hosted on G2.com.
Kiera our Customer Success Manager has been incredible, the support and training are top tier. The Get Accept tool is easy to use and setup, and the dashboard very useful. We are gradually replacing the need for internal manual tickets with the proposals and workflows which is excellent! A real time and faff saver :) Review collected by and hosted on G2.com.
We could do with more conditional logic for some of the templates and workflows however this was already on their roadmap! Review collected by and hosted on G2.com.
I love the transparency of behavior from the sale! Immediately, I know when it was received, opened, read, watched, ect. Plus I can know exactly how much time was spent on every inch of my proposal. In addition I can embed videos and even send personalized content to make the experience more intimate and relatable. I can interact directly with the client, gather feedback and answer questions much easier than back and forths from emails. Once ready, it seamlessly transfers to a signable document, without having to convert and upload. My first proposal was sent, accepted, signed and filed in under 1 hour from the initial send! Review collected by and hosted on G2.com.
Customizing content is a little challenging. It feels clunky to adjust a bunch of blocks and organize to what you are trying to send to the customer. I would also like to see version options per proposal as most in my field need multiple proposals before landing on what they like. Review collected by and hosted on G2.com.
We've been using GetAccept for quite a few years now, and it has truly transformed the way we handle digital signatures and document workflows. The platform is incredibly intuitive, making it easy to send, track, and sign documents seamlessly.
The ability to add personalized videos, live chat, and tracking analytics to documents has helped us engage with clients in a much more interactive way. It’s not just an e-signature tool—it’s a full-fledged solution that enhances communication and boosts conversion rates.The digital sales room is such a great tool.
The customer support team is also fantastic! always responsive and helpful whenever we have questions. If you're looking for a reliable, feature-rich, and user-friendly signing solution, I highly recommend GetAccept! Review collected by and hosted on G2.com.
Hard to answer this. Maybe that signed contracs could be better caterorized by ie value or type. Review collected by and hosted on G2.com.
From the Contract side, it's super user-friendly and easy to navigate and looks great and presents professionally to our clients. Having everything searchable and accessible in one place has been a huge time-saver. The ability to automate reminders, make amendments and add new recipients is also extremely useful.
We love the Deal Room templates and how easily we can adapt them for each product. They’re simple to design and have been invaluable when presenting initial deals to our clients. There’s still lots for us to learn in terms of refining our approach but it’s already a huge improvement over sending Google Docs and individual decks that often get lost on our internal drive! Review collected by and hosted on G2.com.
Not much to improve! In a dream world, it would be amazing if updates made to a piece of content could automatically sync across all live Deal Rooms — rather than having to update each one individually. For example, if our terms changed and we wanted to push a new link or version out everywhere at once, that would be a huge time-saver. Review collected by and hosted on G2.com.
GetAccept has completely transformed how we engage prospects and accelerate deals. The platform combines powerful document tracking, e-signatures, video messaging and pipeline insights into one seamless experience. It’s become an indispensable part of our sales stack. What really sets it apart is the level of personalisation it enables at scale – it’s helped our team create standout buying experiences that actually close deals faster.
But it’s not just the product – the amazing team at GetAccept is what truly elevates the experience. They’re responsive, proactive, and clearly committed to helping us succeed. From onboarding to ongoing support, they’ve been nothing short of world-class. Highly recommend! Review collected by and hosted on G2.com.
Nothing I dislike but it would be great to have even more analytics around best performing elements / content pieces. Review collected by and hosted on G2.com.
