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Mindy Support Reviews & Provider Details

Mindy Support Overview

What is Mindy Support?

Mindy Support is a trusted outsourcing partner for several Fortune 500 and GAFAM companies, and busy start-ups worldwide. It is one of the largest BPO service providers in Europe, with 2,000 employees in 6 offices throughout Ukraine. We build effective teams that specialize in: Data annotation & data collection Customer support services Back-office support Sales and marketing assistance We empower companies all over the world by providing cost-efficient outsourcing with no compromise on quality. Our agents are proficient in 15+ languages. Why Choose Mindy Support? Expertise and High Quality We get it done with the highest quality benchmarks while rapidly scaling up. During our 8 years of experience, we successfully realized over 600 projects. Robust Security Mindy Support is compliant with the highest levels of data security (we are GDPR, CCPA & HIPAA compliant; obtain ISO 27001 and ISO 9001 certificates; are currently in the process of getting SOC 2 Attestation). The safety and security of your data are given the utmost importance which is why our employees work in monitored and secured offices in addition to NDA and Data Protection Agreements. Liability We’ve been a trusted partner to companies including GAFAM, world-known brands, international education institutions, and government organizations. From 2013 till today, we've been able to grow from 30 to 2000 employees, increasing our revenue by 97 times, and sustaining our 80% customer retention rate. Some of our partnerships have lasted for 6 years already. Professional Management Our approach is based on effective management, rapid & efficient recruitment, organized KPI, and motivational systems. Each project is managed by a dedicated Project Manager, the main contact person who provides oversight functions.

Mindy Support Details
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Provider Description

Mindy Support is an international brand with 5 offices across Ukraine. They provide what they present is cost-efficient business process outsourcing with no compromise on quality. Mindy Support builds teams trained in data annotation, customer care, back-office support, sales and marketing for businesses of all sizes.


Seller

Mindy Support

Description

Mindy Support is an outsourcing company specializing in data annotation and business process outsourcing services. With experience in supporting AI and machine learning projects, Mindy Support provides a wide range of services including data labeling, content moderation, customer support, and back-office solutions. The company caters to various industries such as healthcare, automotive, retail, and telecommunications. Mindy Support offers scalable solutions by employing a large pool of trained professionals who can handle both simple and complex tasks. Their commitment to quality and security aims to help businesses enhance their operational efficiency and focus on core competencies.

Overview Provided by:

Recent Mindy Support Reviews

Tyler M.
TM
Tyler M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlining AI Development with Mindy Support's Expert Annotation"
The most impressive aspect of Mindy Support is their ability to combine speed with precision, all while maintaining cost efficiency. Their adeptnes...

Mindy Support Media

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1 Mindy Support Reviews

5.0 out of 5
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1 Mindy Support Reviews
5.0 out of 5
1 Mindy Support Reviews
5.0 out of 5
G2 reviews are authentic and verified.
Tyler M.
TM
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about Mindy Support?

The most impressive aspect of Mindy Support is their ability to combine speed with precision, all while maintaining cost efficiency. Their adeptness at quickly assimilating project requirements and delivering quality annotations within stringent deadlines is commendable and has been instrumental in our projects' success. Review collected by and hosted on G2.com.

What do you dislike about Mindy Support?

Initially, aligning on communication and project workflows presented some challenges across timezones. However, these were quickly resolved through constructive dialogue, leading to a streamlined collaboration process. Review collected by and hosted on G2.com.

Recommendations to others considering Mindy Support:

For organizations looking to enhance their AI capabilities with high-quality data annotations, Mindy Support is a reliable partner. I recommend establishing clear communication channels and project guidelines from the outset to facilitate a smooth and productive partnership. Review collected by and hosted on G2.com.

What problems is Mindy Support solving and how is that benefiting you?

Mindy Support has efficiently addressed our critical need for precise data annotation, a cornerstone for advancing our AI initiatives. Their expertise in handling complex datasets has directly contributed to enhancing our models' accuracy, thereby accelerating our project timelines and improving overall outcomes. Review collected by and hosted on G2.com.

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