941 Omnisend Reviews
I've used a lot of email platforms, but Omnisend has been the easiest and most aesthetically pleasing thus far. Integration with my Shopify account and uploading contacts were fast, and I love the recommended automations. Creating campaigns has also been a breeze, and I love the ease of the drag and drop and the implementation. I've been using it every day to schedule campaigns and check the analytics of previous campaigns and active automations. Review collected by and hosted on G2.com.
I tried to use the live chat feature when I had a quick question, but kept getting routed between logging in and the support page. I used the email option instead and received a quick response. Review collected by and hosted on G2.com.
Omnisend is super easy to use which makes it quick to get campaigns out. The automations are a huge time-saver and actually help bring in sales. I really like how simple it is to create forms and landing pages that look good and match our brand. And the support team has been amazing every time we've needed help. Review collected by and hosted on G2.com.
You can't set a solid background colour on landing pages, it has to be an image. It's not a big issue, but it feels like an easy feature to add. Also, there doesn't seem to be a way to use a custom domain for landing pages, which would be really useful. Review collected by and hosted on G2.com.
I have been on many tools ranging from expensive (Hubspot, Pardot) to reasonable for small business (Klaviyo, Mailchimp) for 15+ years and what I have noticed is that it has been hard to find inexpensive tools that have the same ease of use, features and support as the more expensive ones until now. I stumbled on Omnisend this year and so far I love everything about it. I find it easy to understand, easy to set-up, it has advanced functionality that I need and excellent customer support when I can't figure it out on my own. The integration was unbelievably easy, but for me finding a tool that I would want to work in, integrated SMS easily and connected with Shopify was key. I believe Omnisend is what I have been looking for quite a while! Review collected by and hosted on G2.com.
Omnisend has all the info I need to set things up between the onboarding info, the webinars and resource area, but I would love an online checklist lists the things you need to do to get started in a checklist format so you can remember what is done and what should still be done. I signed up for Omnisend awhile ago but have been implementing slowly. I am losing track at times where I left off. I have used this kind of checklist with my clients in Hubspot and Pardot. I am new to Omnisend so maybe you have one. If so, let me know. I need it! Review collected by and hosted on G2.com.
We've been using it for years in another store, and two years ago we trusted Omnisend again as our newsletter service. It's easy to use, the design is intuitive, the support is pretty good, and overall, we're happy with it. Review collected by and hosted on G2.com.
We’d love to see features like a built-in countdown timer without needing third-party HTML, automatic language detection based on the customer’s browser geolocation at signup, and more affordable pricing — especially since we only use it about three times a month and still pay a significant amount. Review collected by and hosted on G2.com.
What I like best about Omnisend is how easy it is to create and automate email and SMS campaigns without needing any technical skills. The drag-and-drop builder is super intuitive, and I love the pre-built workflows that help save time...especially for abandoned cart and welcome series.
I also appreciate how seamlessly it integrates with my client's store, pulling in customer and product data so I can personalize messages easily. The reporting dashboard is clean and gives me all the insights I need without feeling overwheled. Review collected by and hosted on G2.com.
One thing I dislike about Omnisend is that the visual automation builder, while powerful, can get a bit cluttered when you have multiple branches or complex workflows
it can be hard to keep track of everything. Also, some of the reporting features feel a bit limited when you're trying to dig deeper into specific segments or compare A/B test results over time. It’s not a dealbreaker, but having more advanced analytics options would be really helpful. Review collected by and hosted on G2.com.
The offer for migration is really helpful to get started. The interface was easy to get used to. I love the preview with dark mode. No need to use apps anymore. I have always used Omnisend's subject line tester so the subject line AI was also very helpful. I was surprised to receive an email and notification about our first sale when we migrated. This is really something remarkable for us email marketers and it was nice of Omnisend to send the notification. Review collected by and hosted on G2.com.
I wish there was an app that can be used to just migrate everything from Klaviyo. Review collected by and hosted on G2.com.
Their minimalistic User Experience, the clean user interface makes it very easy for people with a lot of multitasking and need to focus during the day. The support team and customer success is very good and the software gets updates on a regular. Review collected by and hosted on G2.com.
I dont dislike anything particularly, I'd like for it to have direct Whatsapp integration and more AI oriented flow construction. Review collected by and hosted on G2.com.
The platform itself is pretty straightforward, it has more than enough features, the email marketing strategy is easy to implement, tracking is good, and integration is fast and easy. Not to mention fast and helpful support that is always there if you need help with something. Review collected by and hosted on G2.com.
The platform's design could be better, but I can't complain because the goal is probably to have a simple design, straightforward design. Overall, I'll give it a 9/10 score. Review collected by and hosted on G2.com.
I like that it works much faster thank klaviyo (page loading speed basically), I like that updates ship faster, I like the speed of technical support, I like support that agencies receive. Partnership manages (Ruta) is amazing. I like that I can affect future updates and my voice actually matters. I like that omnisend makes me feel valuable as a partner, so I actually want to bring more clients here. I like partnership program payouts. Review collected by and hosted on G2.com.
I dislike some feature absence that make using the software longer (I told exactly what am I talking about on our meetings). Review collected by and hosted on G2.com.
I love the many features Omnisend has to create a full email marketing experience with ease. Another thing I love and what sets it apart is that it has many articles and tools to help those like myself learn more about marketing and its best tools. Review collected by and hosted on G2.com.
I wish Omnisend had the ability to add custom fonts. I think that would really take branding up a notch. Review collected by and hosted on G2.com.
