115 SafetyChain Reviews
Our organization has been looking for a modern solution to data collection and SafetyChain has delivered! It's ease of use for the end user is unparalleled and has been extremely easy for our monitors to adopt. There are an incredible number of features and customizations that can be made using simple coding that make the platform very dynamic. Review collected by and hosted on G2.com.
SafetyChain is very structured and as a result has seemed to be best designed for a single facility, or small number of facilities. The management of the resources, users, SKUs etc. for a large enterprise has proven to be a challenge without significant integrations into other programs. Review collected by and hosted on G2.com.
Safety Chain has so many features that work well in our manufacturing facility. We are able to do production checks and trend results so that we can perform improvements. We also use SC to perform internal audits, sanitation, master sanitation and so much more. It is very easy to use and create forms. Review collected by and hosted on G2.com.
Safety Chain folks need to check in with customers to make sure they are aware of new features or that the system is working as designed. Review collected by and hosted on G2.com.
SafetyChain is helpful as an internal repository. It is great for the quality control and cooking and holds, and less great for document control. SafetyChain LINK is easy to use. I have taught my 60+ year old coworkers and they can use it with ease and independence. Sean Hayes at tech support for SafetyChain is very helpful, attentive, and quick to respond. Our customer support specialist, Val Pecak, is timely, attentive, and quick to respond. He knows the system very well. I use SafetyChain about every day. It is functional and I quite like the Supplier Compliance tab. I like the icons in the menu. Review collected by and hosted on G2.com.
SafetyChain does not have congruency among its many search boxes. Some you can hit enter, some you cannot, some auto-populate. I did not do the massive overhaul implementation from our previous ERP system to SafetyChain, however, I do work in document control and SafetyChain fails to meet basic standards. When Forms are rejected the documents disappear and the supplier must reupload all documents. The suppliers will not do this, I do it, it becomes treacherously painstaking. The ease of integration is not easy and there is no integration. I cannot even export materials to excel. None of my company's other ERP systems "talk" to SafetyChain. It is standalone. Additionally, I do not know if this has been improved upon, but I had to use multiple emails accounts for LINK, Supplier Portal, Knowledge Base. I would not call that integrative. SafetyChain does not have a document repository like TraceGains, and that is a major lack in my opinion. They also do not translate documents. Although I suppose a perk is that I now know a couple of Polish words. Furthermore, there is no indication of the supplier when an item is approved and emailed to the company. This is a wild oversight and a user should not need to log in to the system and search for the item by the number. Yes, this is easy, but it is not convenient. Review collected by and hosted on G2.com.
Overall, safteychain is very flexible with meeting needs of they company. Their customer success managers are great at adapting to customers needs and making sure that all bases are covered when ensuring cohesion. There are hundreds of different uses that allow for flexibility for customers Review collected by and hosted on G2.com.
Some of the report building applications are rudimentary and some other applications have unessary steps that slow process improvement Review collected by and hosted on G2.com.
The support that I've receive throughout the process has been fantastic. The support team make you feel that you're not transitioning alone when starting to used the software. Safety Chain is used for document management. Using the software this way, it eliminates the long paper process that we had in the past. Review collected by and hosted on G2.com.
The amount of emails when someone a supplier is overdue is just a small issue with the software Review collected by and hosted on G2.com.
I like the ease of the application. I also like how they sync in with ignition which has been helpful in bringing all the data we need at our plant in one place. Review collected by and hosted on G2.com.
I dislike that it is not very smooth. Why do you have link, then browser, then other different things out there. It is not very beginner friendly Review collected by and hosted on G2.com.
The customer service. They want you to push the system past it's limits and submit a ticket so they can improve their software. Review collected by and hosted on G2.com.
As with most softwares, they take a bit too long to load. Review collected by and hosted on G2.com.
Safety Chain has allowed me to review data as it happens rather than waiting on a tech to turn in physical papers. This has made it easier to catch mistakes and make course corrections in the processing areas when needed very quickly. Review collected by and hosted on G2.com.
If we have issues with our Wi-Fi in the facility, we are unable to use Safety Chain and have to fall back on the physical papers. Review collected by and hosted on G2.com.
Able to create reports very easily and get email notifications when something is non-compliant in real time to provide a corrective action. The communication with customer support is awesome, they are very responsive and always available to help. Review collected by and hosted on G2.com.
I don't dislike it, but I think there is a good opportunity to improve the form creation to be able to add/remove compliant values to multiple resources in a easier/faster way. Review collected by and hosted on G2.com.
SafetyChain has endless possibilities with form customization and compliance.
It is beyond easy to use , set up, and integrate into your day to day.
We have an amazing Customer Success Manager and SafetyChain team that we work with, which makes the whole experience so much better. Review collected by and hosted on G2.com.
It is very hard to find something that I dislike about the program. Review collected by and hosted on G2.com.
