239 Staffbase Reviews
The team are helpful, especially the onboarding team. The online support resources are extensive covering many situations which makes onboarding the product much easier. There is also a helpful online campus to train up intranet editors.
The platform is helping us to reach new colleagues. The custom app in the app store is great.
The targeting features and built in email tool are fantastic
And helpful detailed analytics on employee engagement
Good range of APIs and integrations
Got administrator contrrol for communications team
Implementation took approx 25 weeks, largely caused by delays on our side. A working platform was built in just a few days.
Customer support so far has been fantastic and always receiving prompt responses. Review collected by and hosted on G2.com.
Still a maturing product. Tagging features and targetting per news article rather than channel would be good Review collected by and hosted on G2.com.
One of its biggest strengths is its user-friendly interface. Even team members who aren't very tech-savvy can quickly learn how to use it without much training. The platform's design is intuitive, making it simple to create and send out emails. Review collected by and hosted on G2.com.
While the platform does a great job with basic features, it could include more tools to actively engage users. Additional interactive elements or creative templates could make the emails more captivating for employees and boost interaction. Review collected by and hosted on G2.com.
Staffbase excels with its ease of use and simple implementation, making it accessible for everyone. The customer support is outstanding, ensuring quick and helpful assistance. Its rich features and user-friendly design encourage frequent use, making it a valuable tool for any organization. Review collected by and hosted on G2.com.
There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showing promise for future updates. Review collected by and hosted on G2.com.
The Staffbase email platform is a very intuitive platform, making it very easy for colleagues to start using it. Review collected by and hosted on G2.com.
Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). Review collected by and hosted on G2.com.
The Staffbase customer support is second to none. From initial calls to implementation to monthly maintenance, I have felt supported all along the way. Their staff is extremely helpful and knowledgeable, and they gave me all the tools our team needed to have a successful launch. Review collected by and hosted on G2.com.
There are some limitations in the intranet side of the platform, primarily the landing pages and news pages separate which causes some challenges. But they're always seeking feedback and their product team seems open to new ideas and features, so hopefully they'll improve this in the future. Review collected by and hosted on G2.com.
The flexibility and the easy handling for administrators and employees Review collected by and hosted on G2.com.
Many changes in contact persons and also some functions like the search for contributions for employees Review collected by and hosted on G2.com.
Staffbase helped us to connect to our frontline staff, bridging the gap between the organisation and their employees.
The system is very easy for creating channels, news and scheduling content, and the employees love posting their good news stories. Review collected by and hosted on G2.com.
We live everythig about the product, nothing to dislike Review collected by and hosted on G2.com.
Staffbase is a very comprehensive tool which allowed us to create an internal communications platform with all the functionality that we required. The Staffbase success team were fantastic and provided invaluable assistance to us in building and deploying our platform. Review collected by and hosted on G2.com.
Staffbase is a relatively complicated tool so requires signifncant time and resource to deploy. This is to be expected given that it is very comprehensive but without the right level of internal resource it won't achieve its potential. The menu in the app version is a bit "clunky" and not as slick a UX as other mobile app menus. Review collected by and hosted on G2.com.
