TeleCMI is easy to use and works smoothly. We can make and manage calls easily. The dashboard shows call details clearly, Incoming call flow can be customised easily and there are multiple options forincoming call flow, and if there is any issue, the support team helps quickly. Review collected by and hosted on G2.com.
As of now everything is fine and no issues faced. No dislike. Review collected by and hosted on G2.com.
We are using TeleCMI, and it has been very useful for our marketing needs. When a customer calls our marketing number, we can see their details after the call is answered. TeleCMI also allows us to track which agent answered the call, making it easy to manage and monitor our team. Overall, it’s a great tool for our business.
The most we like is that outbound calls which are integrated with our CRM. Initially We have request a few new enhancements to them, where their product team delivered it by a week of time. Review collected by and hosted on G2.com.
We have been using TeleCMI for past 5 years but still no dislike. The System is running smooth. Review collected by and hosted on G2.com.
I would like to appreciate how clearly and patiently the support team explains solutions and issues are handled smoothly.
Customizable IVR is easy to create smart call routing flows based on business needs. Review collected by and hosted on G2.com.
I have been using telecmi for a long time and have no dislikes to mention from my side. Review collected by and hosted on G2.com.
TeleCMI’s dashboard is very intuitive and user-friendly. The call recording feature is reliable and easy to access. It helps us with quality checks, training, and dispute resolution.
It’s a dependable system that we can trust for daily operations without worrying about service interruptions. Review collected by and hosted on G2.com.
There is no dislike on telecmi dashboard, the expected API integration facility is running smooth Review collected by and hosted on G2.com.
TeleCMI makes calling simpler and effective with their softphone with recording. Also helps in monitoring the call with barging and wispering features. customer support is good. Review collected by and hosted on G2.com.
There is no dislike, There is no issue as of now. Review collected by and hosted on G2.com.
TeleCMI provides sticky agent feature which helps us in reducing the call transfer time. It automatically reachs the agent spoke last time. This helps in increaing the productivity. Review collected by and hosted on G2.com.
There is no problem we faced asof now, no dislike Review collected by and hosted on G2.com.
We have been using TeleCMI for the past year with over 50 agents, and the call connectivity and quality have been excellent. Their dashboard is compact, user-friendly, and very easy to manage. Overall, it's been a smooth and efficient experience. Review collected by and hosted on G2.com.
Everything is working perfectly as of now, but we are still waiting for their own mobile application for VoIP calling. Review collected by and hosted on G2.com.
Being cloud-based, TeleCMI is perfect for our remote team. Agents can log in from anywhere and work as efficiently as they would in an office. likes This helps in making informed decisions quickly. Review collected by and hosted on G2.com.
some rare features needs some support with telecmi and other than that no dislikes from my side. Review collected by and hosted on G2.com.
TeleCMI has been extremely helpful in staying on top of our customer follow-ups, especially with its seamless integration with Zoho. The customer support team has always been responsive and supportive whenever we needed assistance. Review collected by and hosted on G2.com.
The mobile app performance needs improvement, as there is a noticeable delay when retrieving data for past dates. Review collected by and hosted on G2.com.
I liked the most with telecmi the real-time dashboard makes it easy to track call quality, agent performance, and overall activity.
I really appreciated the fast and helpful customer support from TeleCMI. They resolved our query quickly and ensured everything was running smoothly. Review collected by and hosted on G2.com.
As of now no dislikes with telecmi from my side Review collected by and hosted on G2.com.