Best Org Chart Software

Grace Savides
GS
Researched and written by Grace Savides

Org chart software allows users to create organizational charts of all employees within a company. These tools are designed to facilitate improved internal communications within an organization by offering awareness of current employees. Org charts also help define individual roles in the company and cross-team connections. These solutions often work in tandem with workforce management software, which HR teams use to plan, manage, and track employee work.

The best org chart software offers a variety of ways to create and design the chart itself. Many tools come with prebuilt templates and designs to help speed up the creation process. These solutions also enable users to upload employee rosters to create an employee directory with full-text search capabilities, with options to upload individual names on an as-needed basis or import a list in bulk from spreadsheets software. These tools should allow users to indicate specific roles, departments, and more, as well as enable the publication and updating of organizational charts as a business grows.

Org chart software should not be confused with diagramming software, as diagramming tools can be used to create a number of different charts; org chart solutions are solely intended to create organizational charts.

To qualify for inclusion in the Org Chart category, a product must:

  • Include the specific functionality to create business organizational charts
  • Allow users to upload employee roster lists
  • Offer custom org chart design options
  • Enable users to publish and update org charts as needed

Best Org Chart Software At A Glance

Highest Performer:
Easiest to Use:
Top Trending:
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85 Listings in Org Chart Available
(6,445)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucid Visual Collaboration Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,072
    Team Collaboration
    578
    Easy Creation
    514
    Diagramming
    462
    Real-time Collaboration
    456
    Cons
    Learning Curve
    319
    Missing Features
    230
    Not Intuitive
    196
    Diagramming Issues
    160
    Steep Learning Curve
    160
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Integration
    Average: 8.4
    8.7
    Details
    Average: 8.8
    8.5
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    South Jordan, UT
    Twitter
    @LucidSoftware
    14,682 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 35% Mid-Market
Lucid Visual Collaboration Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,072
Team Collaboration
578
Easy Creation
514
Diagramming
462
Real-time Collaboration
456
Cons
Learning Curve
319
Missing Features
230
Not Intuitive
196
Diagramming Issues
160
Steep Learning Curve
160
Lucid Visual Collaboration Suite features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
7.9
Integration
Average: 8.4
8.7
Details
Average: 8.8
8.5
Restructure
Average: 8.4
Seller Details
Company Website
Year Founded
2010
HQ Location
South Jordan, UT
Twitter
@LucidSoftware
14,682 Twitter followers
LinkedIn® Page
www.linkedin.com
1,252 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

    Users
    • Consultant
    • Graduate Engineering Trainee
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 43% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Visio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Ease of Understanding
    4
    Simple
    4
    Templates
    4
    Easy Creation
    3
    Cons
    Diagram Issues
    3
    Limited Features
    3
    Editing Limitations
    2
    Limited Color Options
    2
    Limited Icons
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Visio features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Integration
    Average: 8.4
    8.7
    Details
    Average: 8.8
    8.6
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,004,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhe

Users
  • Consultant
  • Graduate Engineering Trainee
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 43% Enterprise
  • 31% Mid-Market
Visio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Ease of Understanding
4
Simple
4
Templates
4
Easy Creation
3
Cons
Diagram Issues
3
Limited Features
3
Editing Limitations
2
Limited Color Options
2
Limited Icons
2
Visio features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.2
8.5
Integration
Average: 8.4
8.7
Details
Average: 8.8
8.6
Restructure
Average: 8.4
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,004,961 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT

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(462)4.8 out of 5
Optimized for quick response
1st Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:$1.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sift is the fastest way to discover and connect to colleagues. Sift's powerfully simple people search, dynamic org charts, and rich employee profiles enable collaboration and problem solving across yo

    Users
    • Associate Banker
    • Banker
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 73% Enterprise
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sift is a platform designed to connect team members within an organization, providing features such as a dynamic org chart, a directory, and a profile system for employees.
    • Users frequently mention the ease of use, the ability to easily find and connect with other team members, and the platform's role in fostering a culture of transparency and connection within their organizations.
    • Users reported issues with the need for regular profile updates, occasional system glitches requiring refreshes, and a desire for more customization options and integration with other systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Navigation Ease
    32
    User Interface
    25
    Helpful
    22
    Org Chart
    22
    Cons
    Missing Features
    9
    Poor Design
    7
    Update Issues
    7
    Limited Customization
    5
    Poor Visibility
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sift features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Integration
    Average: 8.4
    9.0
    Details
    Average: 8.8
    8.7
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sift
    Company Website
    Year Founded
    2015
    HQ Location
    Detroit, US
    Twitter
    @sift
    1,059 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sift is the fastest way to discover and connect to colleagues. Sift's powerfully simple people search, dynamic org charts, and rich employee profiles enable collaboration and problem solving across yo

Users
  • Associate Banker
  • Banker
Industries
  • Financial Services
  • Banking
Market Segment
  • 73% Enterprise
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sift is a platform designed to connect team members within an organization, providing features such as a dynamic org chart, a directory, and a profile system for employees.
  • Users frequently mention the ease of use, the ability to easily find and connect with other team members, and the platform's role in fostering a culture of transparency and connection within their organizations.
  • Users reported issues with the need for regular profile updates, occasional system glitches requiring refreshes, and a desire for more customization options and integration with other systems.
Sift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Navigation Ease
32
User Interface
25
Helpful
22
Org Chart
22
Cons
Missing Features
9
Poor Design
7
Update Issues
7
Limited Customization
5
Poor Visibility
5
Sift features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.8
Integration
Average: 8.4
9.0
Details
Average: 8.8
8.7
Restructure
Average: 8.4
Seller Details
Seller
Sift
Company Website
Year Founded
2015
HQ Location
Detroit, US
Twitter
@sift
1,059 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atlassian Atlas Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    12
    Ease of Use
    11
    Easy Integrations
    6
    Customer Support
    4
    Efficiency
    4
    Cons
    Learning Curve
    5
    Complexity
    3
    Limited Customization
    2
    Limited Options
    2
    Not Intuitive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atlassian Atlas features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Integration
    Average: 8.4
    8.6
    Details
    Average: 8.8
    8.0
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atlassian
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    104,200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,691 employees on LinkedIn®
    Ownership
    NASDAQ:TEAM
Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Mid-Market
  • 27% Small-Business
Atlassian Atlas Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
12
Ease of Use
11
Easy Integrations
6
Customer Support
4
Efficiency
4
Cons
Learning Curve
5
Complexity
3
Limited Customization
2
Limited Options
2
Not Intuitive
2
Atlassian Atlas features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.1
Integration
Average: 8.4
8.6
Details
Average: 8.8
8.0
Restructure
Average: 8.4
Seller Details
Seller
Atlassian
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
104,200 Twitter followers
LinkedIn® Page
www.linkedin.com
17,691 employees on LinkedIn®
Ownership
NASDAQ:TEAM
(226)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Starting at $1.04
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple s

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 74% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OrgChart Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Org Chart
    53
    Org Charts
    47
    Customer Support
    42
    Helpful
    34
    Cons
    Learning Curve
    35
    Not Intuitive
    22
    Steep Learning Curve
    22
    Complexity
    16
    Learning Difficulty
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OrgChart features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Integration
    Average: 8.4
    8.5
    Details
    Average: 8.8
    8.3
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OrgChart
    Company Website
    Year Founded
    2005
    HQ Location
    Novato, California
    Twitter
    @theorgchart
    1,939 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple s

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 74% Mid-Market
  • 24% Enterprise
OrgChart Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Org Chart
53
Org Charts
47
Customer Support
42
Helpful
34
Cons
Learning Curve
35
Not Intuitive
22
Steep Learning Curve
22
Complexity
16
Learning Difficulty
15
OrgChart features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Integration
Average: 8.4
8.5
Details
Average: 8.8
8.3
Restructure
Average: 8.4
Seller Details
Seller
OrgChart
Company Website
Year Founded
2005
HQ Location
Novato, California
Twitter
@theorgchart
1,939 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
(1,330)4.4 out of 5
2nd Easiest To Use in Org Chart software
Save to My Lists
50% off: $89 for 3 Years
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Creately is a visual collaboration platform. It enables teams go from ideation to planning and execution in the same visual space. Visually add ideas to various frameworks, map processes, flows or

    Users
    • Student
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Creately Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    155
    Simple
    68
    Easy Creation
    62
    Diagramming
    56
    Features
    55
    Cons
    Expensive
    27
    Learning Curve
    25
    Missing Features
    23
    Performance Issues
    22
    Limited Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Creately features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Integration
    Average: 8.4
    8.6
    Details
    Average: 8.8
    8.7
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Creately
    Company Website
    Year Founded
    2008
    HQ Location
    Melbourne, Australia
    Twitter
    @creately
    4,994 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Creately is a visual collaboration platform. It enables teams go from ideation to planning and execution in the same visual space. Visually add ideas to various frameworks, map processes, flows or

Users
  • Student
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 13% Mid-Market
Creately Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
155
Simple
68
Easy Creation
62
Diagramming
56
Features
55
Cons
Expensive
27
Learning Curve
25
Missing Features
23
Performance Issues
22
Limited Features
20
Creately features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Integration
Average: 8.4
8.6
Details
Average: 8.8
8.7
Restructure
Average: 8.4
Seller Details
Seller
Creately
Company Website
Year Founded
2008
HQ Location
Melbourne, Australia
Twitter
@creately
4,994 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®
(8,800)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Org Chart software
View top Consulting Services for Deel
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in mi

    Users
    • Software Engineer
    • Contractor
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Deel is a platform that manages international payments and contracts for remote work, offering a variety of withdrawal methods and customer support.
    • Reviewers frequently mention the user-friendly interface, quick payment processing, transparency, and responsive customer support as key benefits of using Deel.
    • Reviewers mentioned issues with document verification in non-English languages and delays in the process, as well as a lack of visibility for special payments and poor local conversion rates.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Deel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,927
    Convenience
    2,805
    Simple
    2,433
    Easy Payments
    2,174
    Helpful
    2,114
    Cons
    High Fees
    843
    Expensive
    773
    Delays
    607
    Payment Issues
    587
    Withdrawal Issues
    554
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deel features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Integration
    Average: 8.4
    9.3
    Details
    Average: 8.8
    9.3
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Deel
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, California
    Twitter
    @deel
    22,772 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,799 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in mi

Users
  • Software Engineer
  • Contractor
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Deel is a platform that manages international payments and contracts for remote work, offering a variety of withdrawal methods and customer support.
  • Reviewers frequently mention the user-friendly interface, quick payment processing, transparency, and responsive customer support as key benefits of using Deel.
  • Reviewers mentioned issues with document verification in non-English languages and delays in the process, as well as a lack of visibility for special payments and poor local conversion rates.
Deel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,927
Convenience
2,805
Simple
2,433
Easy Payments
2,174
Helpful
2,114
Cons
High Fees
843
Expensive
773
Delays
607
Payment Issues
587
Withdrawal Issues
554
Deel features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.0
Integration
Average: 8.4
9.3
Details
Average: 8.8
9.3
Restructure
Average: 8.4
Seller Details
Seller
Deel
Company Website
Year Founded
2019
HQ Location
San Francisco, California
Twitter
@deel
22,772 Twitter followers
LinkedIn® Page
www.linkedin.com
8,799 employees on LinkedIn®
(148)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people

    Users
    • People Operations Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 87% Mid-Market
    • 7% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ChartHop is a platform that provides real-time graphical org charts and workforce analytics to track headcount, reporting relationships, and team structures.
    • Reviewers frequently mention the easy access and display of personal data, the ability to map people to their peers, and the comprehensive views of workforce data provided by the visual organizational charts.
    • Reviewers noted that the system can be clunky when conducting reviews, overwhelming due to the number of features and data visualization options, and that there are too many filters just to check for one data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChartHop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Features
    29
    Org Chart
    27
    Comprehensive Features
    19
    Helpful
    18
    Cons
    Missing Features
    10
    Integration Issues
    7
    Limited Customization
    7
    Technical Issues
    6
    Complexity
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChartHop features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.1
    Integration
    Average: 8.4
    8.7
    Details
    Average: 8.8
    8.7
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ChartHop
    Company Website
    Year Founded
    2018
    HQ Location
    New York
    Twitter
    @ChartHop
    972 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people

Users
  • People Operations Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 87% Mid-Market
  • 7% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ChartHop is a platform that provides real-time graphical org charts and workforce analytics to track headcount, reporting relationships, and team structures.
  • Reviewers frequently mention the easy access and display of personal data, the ability to map people to their peers, and the comprehensive views of workforce data provided by the visual organizational charts.
  • Reviewers noted that the system can be clunky when conducting reviews, overwhelming due to the number of features and data visualization options, and that there are too many filters just to check for one data.
ChartHop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Features
29
Org Chart
27
Comprehensive Features
19
Helpful
18
Cons
Missing Features
10
Integration Issues
7
Limited Customization
7
Technical Issues
6
Complexity
5
ChartHop features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.1
Integration
Average: 8.4
8.7
Details
Average: 8.8
8.7
Restructure
Average: 8.4
Seller Details
Seller
ChartHop
Company Website
Year Founded
2018
HQ Location
New York
Twitter
@ChartHop
972 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(302)4.5 out of 5
13th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Starting at $5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop over

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SmartDraw is a diagramming and collaboration tool used for creating design structures, flow charts, and tracking software progress.
    • Users frequently mention the ease of use, intuitive interface, comprehensive features, and excellent customer service as key benefits of SmartDraw.
    • Users reported issues with the user interface, limitations of being a web-based tool, lack of certain advanced features, and challenges with mobile device access and line drawing functions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SmartDraw Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Templates
    18
    Features
    13
    Customer Support
    12
    Simple
    12
    Cons
    Limited Features
    10
    Learning Curve
    9
    Missing Features
    8
    Limited Options
    7
    Line Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SmartDraw features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Integration
    Average: 8.4
    9.1
    Details
    Average: 8.8
    8.9
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SmartDraw
    Company Website
    Year Founded
    1994
    HQ Location
    The Woodlands, Texas
    Twitter
    @SmartDraw
    3,149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmartDraw is a data-driven diagramming and collaboration solution that can replace Lucidchart, Visio, or Miro at your enterprise. 1. License Everyone for as Low as $5 Per User Per Month Stop over

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SmartDraw is a diagramming and collaboration tool used for creating design structures, flow charts, and tracking software progress.
  • Users frequently mention the ease of use, intuitive interface, comprehensive features, and excellent customer service as key benefits of SmartDraw.
  • Users reported issues with the user interface, limitations of being a web-based tool, lack of certain advanced features, and challenges with mobile device access and line drawing functions.
SmartDraw Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Templates
18
Features
13
Customer Support
12
Simple
12
Cons
Limited Features
10
Learning Curve
9
Missing Features
8
Limited Options
7
Line Issues
6
SmartDraw features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.4
Integration
Average: 8.4
9.1
Details
Average: 8.8
8.9
Restructure
Average: 8.4
Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,149 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in o

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 45% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshteam by Freshworks features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Integration
    Average: 8.4
    8.9
    Details
    Average: 8.8
    8.8
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,869 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,427 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshteam is the smart HR software for growing businesses. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - all in o

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 45% Small-Business
Freshteam by Freshworks features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
6.7
Integration
Average: 8.4
8.9
Details
Average: 8.8
8.8
Restructure
Average: 8.4
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,869 Twitter followers
LinkedIn® Page
www.linkedin.com
8,427 employees on LinkedIn®
Ownership
NASDAQ: FRSH
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The All-in-One Culture platform that thrives where your culture happens: in Slack. Meet our buddies ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☕️ Alfy - Connect your team together, build strong company culture and t

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BuddiesHR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Fun
    36
    Employee Engagement
    34
    Recognition
    33
    Appreciation
    28
    Cons
    Missing Features
    4
    Lack of Options
    3
    Limited Options
    3
    Inadequate Rewards System
    2
    Lack of Creativity
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BuddiesHR features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.5
    Integration
    Average: 8.4
    9.7
    Details
    Average: 8.8
    9.8
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BuddiesHR
    HQ Location
    NYC, US
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The All-in-One Culture platform that thrives where your culture happens: in Slack. Meet our buddies ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☕️ Alfy - Connect your team together, build strong company culture and t

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 45% Mid-Market
BuddiesHR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Fun
36
Employee Engagement
34
Recognition
33
Appreciation
28
Cons
Missing Features
4
Lack of Options
3
Limited Options
3
Inadequate Rewards System
2
Lack of Creativity
2
BuddiesHR features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.5
Integration
Average: 8.4
9.7
Details
Average: 8.8
9.8
Restructure
Average: 8.4
Seller Details
Seller
BuddiesHR
HQ Location
NYC, US
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(52)5.0 out of 5
3rd Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:Starting at $10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We unleash the power of Account Planning & Relationship Management from the comfort of your Salesforce. Drive revenue excellence with your entire team to optimize success Squivr's Relationship M

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Squivr Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Efficiency
    7
    Salesforce Integration
    7
    Account Management
    6
    Features
    6
    Cons
    Learning Curve
    2
    Management Issues
    2
    Salesforce Integration
    2
    Slow Loading
    2
    Access Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Squivr features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Integration
    Average: 8.4
    9.8
    Details
    Average: 8.8
    9.6
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Squivr
    Year Founded
    2018
    HQ Location
    Denver, CO
    Twitter
    @Squivr1
    166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We unleash the power of Account Planning & Relationship Management from the comfort of your Salesforce. Drive revenue excellence with your entire team to optimize success Squivr's Relationship M

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 37% Mid-Market
Squivr Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Efficiency
7
Salesforce Integration
7
Account Management
6
Features
6
Cons
Learning Curve
2
Management Issues
2
Salesforce Integration
2
Slow Loading
2
Access Limitations
1
Squivr features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.9
Integration
Average: 8.4
9.8
Details
Average: 8.8
9.6
Restructure
Average: 8.4
Seller Details
Seller
Squivr
Year Founded
2018
HQ Location
Denver, CO
Twitter
@Squivr1
166 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
(151)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Happeo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Integrations
    6
    Intuitive
    6
    Integrations
    5
    Collaboration
    4
    Cons
    Missing Features
    5
    Limited Features
    4
    Limited Options
    4
    Lacking Features
    2
    Lack of Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Happeo features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Integration
    Average: 8.4
    8.4
    Details
    Average: 8.8
    8.0
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Happeo
    Company Website
    Year Founded
    2017
    HQ Location
    Helsinki, Helsinki
    Twitter
    @happeoHQ
    1,871 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Mid-Market
  • 17% Enterprise
Happeo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Integrations
6
Intuitive
6
Integrations
5
Collaboration
4
Cons
Missing Features
5
Limited Features
4
Limited Options
4
Lacking Features
2
Lack of Information
2
Happeo features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Integration
Average: 8.4
8.4
Details
Average: 8.8
8.0
Restructure
Average: 8.4
Seller Details
Seller
Happeo
Company Website
Year Founded
2017
HQ Location
Helsinki, Helsinki
Twitter
@happeoHQ
1,871 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
(301)4.3 out of 5
9th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:$149.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pingboard is a subscription software platform that provides solutions for employee connection to companies that have a workforce that is primarily remote or distributed across multiple locations. Pi

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 81% Mid-Market
    • 11% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pingboard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Intuitive
    4
    Communication
    3
    Simple
    3
    Useful
    3
    Cons
    Performance Issues
    3
    Difficult Navigation
    2
    Navigation Difficulty
    2
    Navigation Issues
    2
    Not Intuitive
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pingboard features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Integration
    Average: 8.4
    8.7
    Details
    Average: 8.8
    8.5
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workleap
    Year Founded
    2006
    HQ Location
    Montréal, Québec, Canada
    Twitter
    @WorkleapHQ
    1,142 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    408 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pingboard is a subscription software platform that provides solutions for employee connection to companies that have a workforce that is primarily remote or distributed across multiple locations. Pi

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 81% Mid-Market
  • 11% Enterprise
Pingboard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Intuitive
4
Communication
3
Simple
3
Useful
3
Cons
Performance Issues
3
Difficult Navigation
2
Navigation Difficulty
2
Navigation Issues
2
Not Intuitive
2
Pingboard features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.6
Integration
Average: 8.4
8.7
Details
Average: 8.8
8.5
Restructure
Average: 8.4
Seller Details
Seller
Workleap
Year Founded
2006
HQ Location
Montréal, Québec, Canada
Twitter
@WorkleapHQ
1,142 Twitter followers
LinkedIn® Page
www.linkedin.com
408 employees on LinkedIn®
(27)4.8 out of 5
15th Easiest To Use in Org Chart software
Save to My Lists
Entry Level Price:$4.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agentnoon is an AI-native org design and workforce planning platform that helps businesses visualize, model, and optimize their workforce at speed. It enables teams to create dynamic org charts, model

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Agentnoon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    7
    Helpful
    6
    Ease of Use
    4
    Easy Integrations
    4
    Features
    4
    Cons
    Software Bugs
    3
    Integration Issues
    1
    Lack of Customization
    1
    Limited Color Options
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Agentnoon features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Integration
    Average: 8.4
    9.4
    Details
    Average: 8.8
    9.1
    Restructure
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Agentnoon
    Company Website
    Year Founded
    2021
    HQ Location
    Richmond Hill, Ontario
    Twitter
    @agentnoon
    14 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Agentnoon is an AI-native org design and workforce planning platform that helps businesses visualize, model, and optimize their workforce at speed. It enables teams to create dynamic org charts, model

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 33% Enterprise
Agentnoon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
7
Helpful
6
Ease of Use
4
Easy Integrations
4
Features
4
Cons
Software Bugs
3
Integration Issues
1
Lack of Customization
1
Limited Color Options
1
Limited Customization
1
Agentnoon features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.6
Integration
Average: 8.4
9.4
Details
Average: 8.8
9.1
Restructure
Average: 8.4
Seller Details
Seller
Agentnoon
Company Website
Year Founded
2021
HQ Location
Richmond Hill, Ontario
Twitter
@agentnoon
14 Twitter followers
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®

Learn More About Org Chart Software

What is Org Chart Software?

Organizational charts are diagrams of the structure of an organization or business that delineate employee roles, departments, and hierarchy among the organization’s members. Org chart software allows users to generate and update organizational charts digitally as opposed to creating them by hand. Standalone org chart software is readily available, but most are built into larger diagramming tools or HR platforms.

Key Benefits of Org Chart Software

  • Visual clarity for organization structure
  • Easy to use
  • Specific to organizational charts as opposed to a generalized diagramming tool

Why Use Org Chart Software?

Organizational charts can bring unprecedented clarity to a business’s structure, and org chart software simplifies the process of creating and maintaining them.

Visibility — Conveying complex structural information isn’t easy, especially when it needs to be digestible for an entire business. Organizational charts are the most succinct method to explain how a business is structured.

Ease of use — Org chart tools are straightforward and easy to understand. Generating an org chart can be as simple as uploading a roster list or drawing one in an application.

Who Uses Org Chart Software?

Org charts themselves are helpful for any business of all sizes and industries. Employees at any level or in any department can benefit from the visual clarity org charts offer. While org charts themselves are useful across organizations, typically org chart software itself is in the hands of human resources (HR) departments. Since HR teams handle workforce roster lists across a business, org chart generation features are sometimes built into broader HR tools.

Kinds of Org Chart software

Organizational charts seem simple, but there are multiple types available to suit different types of businesses, departments, and use cases. Org chart solutions will often provide pre-built templates for all the types of organizational structures outlined below.

Hierarchical — Hierarchical org charts are organized by tiers of authority; those at the bottom of the chart answer to those immediately above them, culminating with a single leader who oversees the organization. This is the most common type of organizational chart.

Matrix — Matrix org charts are used when individuals within an organization have multiple managers and/or have cross-functional roles. Organizations that don’t silo or separate their workforce by departments benefit most from matrix org charts because they are less concerned with hierarchy and focus more on the skills necessary for specific projects.

Flat — Flat org charts, sometimes called horizontal org charts, are similar to hierarchical org charts, but are best suited for organizations with little middle management and small companies. While flat org charts are organized by relative role and authority, there is more room for overlap between roles and skill sets. As businesses grow, they will often transition to hierarchical org charts to draw clear lines between roles and departments.

Org Chart Software Features

The basic features of org chart software are ubiquitous across all products, whether they be standalone or built into broader offerings. Some org chart solutions do provide more complex functionality should buyers want features like automation or generalized employee directories.

Templates — Pre-made and/or customizable org chart templates. Having different templates available can be helpful if you anticipate making multiple types of organization charts.

Roster upload — Allows users to upload a roster of employees to automatically generate an organizational chart.

Publishing tools — Allows users to publish or store org charts in different content management systems or other software solutions.

Additional Org Chart Features

Automation — Allows users to connect with external roster lists, allowing for automatic updates to already published org charts.

Workforce planning — Users can create tentative roster lists privately or create succession charts for workforce planning. This feature is popular in dedicated org chart solutions intended for HR professionals.

Staff directory — Provides a separate employee directory where staff can be viewed in a simple list form. Some staff directories are interactive, and clicking on employee portraits presents more information.

Potential Issues With Org Chart Software

Requires constant updates — The most noticeable problem with org charts is that they can quickly become out-of-date. Unless the software solution provides automatic updates, as a company changes, an org chart can quickly become inaccurate. For large businesses with multiple large departments that are always shifting, organizational charts that aren’t updated frequently can be completely useless. Businesses that want to use org chart software will either need to find an offering that provides automatic updates or will need to ensure information is manually updated as workforce changes are made.

Variation in clarity — Org charts aren’t always effectively implemented. As mentioned previously, there are multiple types of organizational charts, and each excels at presenting different kinds of organizational information. If created haphazardly or without context, a poorly-made org chart will only cause more confusion for those with questions.

Similarly, businesses may need to leverage multiple org charts of different types to adequately cover all the relationships that exist in their organization. Just one organizational chart may not be enough to provide enough clarity. If a business wants to implement org charts, the undertaking may take more time than they anticipate if they want to do it well. Businesses should be prepared to spend a sufficient amount of time and manpower creating and maintaining org charts if they choose to have them at all.