819 Kixie PowerCall & SMS Reviews
Kixie Powercall is always evolving to keep up with your company needs even as your company grows. EASY. With all the training I have had to do with new employees, Kixie is not one that takes much of my effort and time.
If you need support even for the simplest question, their customer support is prepared. We use this for everything we do and it again the simplicity not only boosts our team’s productivity but also ensures in better customer experiences and increased conversions. Review collected by and hosted on G2.com.
Slow at certain times of the day, but this is improving. Review collected by and hosted on G2.com.
Kixie PowerCall & SMS has significantly improved our team’s communication workflow. The dialer is intuitive, the call quality is excellent, and the SMS integration allows us to engage with customers more efficiently. I particularly appreciate the CRM integration, which keeps all interactions organized and easily accessible. It’s a great tool for any business that values streamlined customer communication. Review collected by and hosted on G2.com.
There’s a bit of a learning curve at the beginning, especially when exploring all the features. But once you’re familiar, it becomes much easier to navigate and use efficiently. Review collected by and hosted on G2.com.
From the initial demo to onboarding to customer service, Kixie really nailed it here. My agency hired several new BDRs so we needed to implement a dialer system that easily integrated with Hubspot. Set up was super quick and easy, onboarding covered everything in detail without complicating anything. Our team uses it daily and it does everything we need it to do from dialing with local presence, SMS features with templates, voicemail drops, and everything updates in Hubspot automatically! I needed help setting up this cool feature called the live leaderboard where you can see in real-time the top performing reps, Avielle was the one who assisted me and helped resolve everything very quickly. She was really kind as well and that's something I really appreciate. To the management team; having great customer support reps like Avielle makes a world of a difference for users like myself. Also, gotta give credit where credit is due; John B. was a great Account Executive as well. My demo with him was smooth, he answered all of my questions, and definitely made the decision making process worthwhile. Review collected by and hosted on G2.com.
If I'm being nit-picky, still nothing! Kixie has been great so far and I have no complaints. Review collected by and hosted on G2.com.
I have been using Kixie for my financial services business to help me contact the over 8,000 leads that I want to reach out to. Not only does Kixie allow me to categorize these leads and dial 4 to 10 numbers at a time which saves me an incredible amount of time in doing so, it also gives me SMS and email ability as well. HOWEVER- I recently got a new computer and I was having issues with the system glitching on me. The support staff kept reaching out and actually scheduled 2 Zoom calls to work on my issue. The issue was resolved and Kixie support staff member Audrey was knowledgable, patient and kind. Review collected by and hosted on G2.com.
When you get a new set of headphones, you sometimes need to set the new device as default. Review collected by and hosted on G2.com.
This application is like a swiss army knife of call dialers for the business. The sms and powercall systems take my workflow to the next level. The UI is like looking at my cellphone, very intuitive. Also, the helpdesk at Kixie work quickly with our request. The speed and effiecency in getting a solution to a problem are address and resolved. Also, the constant clear communication takes alot of stress off getting a resolution. Its easy to integrate into our CRM. Implementation into the systems was a cake walk. Review collected by and hosted on G2.com.
I honestly cannot point to anything specific that the Kixie PowerCall & SMS does wrong. Like all technologies there are some kinks but the self corrects after 30 seconds. Im truely impressed. Review collected by and hosted on G2.com.
Honestly I have used kixie in two different companies and get exceptional support each time. The customer support is always attentive, I have worked with Shea, Elliot, & Audrey. Each of them has been supportive for any request we may need. Also, since they are always updating their platform, I feel like any feature that may be missing, they take it into consideration and do their best to get it up in the following update. The app on the computer is super easy to use and the integration with our CRM (hubspot) is very seamless. & once more, the support team helps us a lot with any automations we need to help faciliate our integrations. Huge help from Slav that helped us out with the automations. & also thanks to Peter (current company) & Edward (previous company) for helping with the initial onboarding. Review collected by and hosted on G2.com.
the only downfall is the phone app is still in the beginning stages, so its a bit basic. Mainly used for when you're away from the computer to pick up calls or quick sms responses. Review collected by and hosted on G2.com.
It is extremely easy to use and their customer support is very good and you can get help within minutes. I use it everyday to power my business and it has so many features that just make my life easier and make it so I can sell more clients and buy back my time. Review collected by and hosted on G2.com.
There isn't really anything to not like, I don't like how much I pay for it but in order to get a premium product it requires a premium payment. Review collected by and hosted on G2.com.
The power dialer, the connector, are all very helpful and it allows us to reach more people. Review collected by and hosted on G2.com.
As a manager for my team, its not so easy to overview the text messages and people calling - it would be easier to see in case someone calls of to be able to see their incoming calls too Review collected by and hosted on G2.com.
"Kixie has been a game-changer for our sales team! The platform is incredibly user-friendly and seamlessly integrates with our CRM, making it easier to track calls and follow-ups. The call quality is crystal clear, and the features like call recording and automated texting have significantly boosted our efficiency. We’ve seen an immediate improvement in both productivity and client communication. Highly recommend!" Review collected by and hosted on G2.com.
Nothing to report everything had ease to use Review collected by and hosted on G2.com.
Ease of the program. There's nothing confusing in the dialer. Review collected by and hosted on G2.com.
Would love if you could figure out a way to group text. That's about it! Review collected by and hosted on G2.com.
