Sisense Reviews & Product Details - Page 2

Sisense Overview

What is Sisense?

Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence.

Sisense Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish
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Product Description

Sisense is an end-to-end business analytics software that enables users to easily prepare and analyze complex data, covering the full scope of analysis from data integration to visualization.

How do you position yourself against your competitors?

AI-DRIVEN PLATFORM

AI has been incorporated into the foundation of our solution. We leverage machine learning to drive adoption of analytics. Sisense NLG & NLQ recommend the next best action.

HIGHLY EXTENSIBLE

Sisense allows for a personalized data experience for internal and external analytics. Fully customizable APIs allow for a greater level of success embedding analytics.

APPROACHABLE ANALYTICS

We scale across skill levels. Interact with data through no code, low code or the coder world. Analytics should be within the workflows of all users-- infused into their day to day.

CLOUD FLEXIBILTY

Sisense is built on modern, API-driven cloud-native architecture with flexible deployment options. Scale on demand with cloud, on-premises, or hybrid architecture. We are one of the few leaders left who are “cloud agnostic.”

PARTNER FOR SUCCESS

We have industry-leading customer success dedicated to adoption and ROI and consistently own the industry-leading net promoter score.


Seller

Sisense, Inc.

Description

Sisense is an API-first analytics platform that modernizes businesses by seamlessly embedding in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence. Established in Israel in
004, Sisense currently has locations in New York, London, and Tel Aviv, and has served over
000 customers.

Overview Provided by:

Sisense Integrations

(4)
Verified by Sisense

Recent Sisense Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"Frequent Challenges"
From an operational side of things, the way the application is architected works well with our organization's setup for the most part. It uses simi...
PP
Pasan P.Mid-Market (51-1000 emp.)
4.5 out of 5
"Easy to dive into and get started, great support when needed."
Support is great. Always respond in a timely manner and have had some great support engineers help troubleshoot our issues.
EM
Emanuel M.Mid-Market (51-1000 emp.)
2.0 out of 5
"Sisense: Great for Simple Reporting but more Frustrating than any other BI Tool"
Sisense is really great in terms of building and simple straightforward reports and dashboards. I think Sisense has also been really great with int...

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

20 months

Average Discount

14%

Perceived Cost

$$$$$
View More Pricing Information

Sisense Media

Sisense Demo - AI Exploration Paths
Visually summarize statistically powerful insights and surface them via new automatically created widgets. Comprehensive insights across the entire dataset are automatically surfaced to drive deeper exploration and new knowledge directly within the dashboard to empower users to explore data Indep...
Sisense Demo - Narratives
Empower users to interpret their data in an easy way. Narratives is powered by our natural language generation engine, which looks at the output of a visualization and presents the key insights in plain text.
Sisense Demo - Data Modeling
Join and blend data together from multiple sources, create relationships, dedupe, and more, without the need for specialized data engineering teams or platform-specific technologies. Merge and manipulate everything however you work most efficiently - completely code-free with a drag and drop inte...
Sisense Demo - Infuse Actionable Insights
Sisense is the AI-powered analytics platform that empowers users of all skill levels to not just explore data but take multi-step actions based on results. With customized alerts and action-based widgets, anyone can react immediately when important business changes occur.
Sisense Demo - Slack Infusion App
With the Sisense Infusion App for Slack, users can ask questions of their data without ever leaving their main communication hub. Simply connect to your Sisense instance directly within Slack and get the insights immediately without sifting through dashboards.
Sisense Demo - Deeply Embed Analytics
Embed analytics exactly where your customers need it, within products and applications or deeply infused in existing workflows. Leverage iframes, embedded SDKs or Sisense.JS, to create a completely white-labeled analytics experience.
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Play Sisense Video
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Official Downloads

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1,024 Sisense Reviews

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1,024 Sisense Reviews
4.2 out of 5
1,024 Sisense Reviews
4.2 out of 5

Sisense Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Fabio P.
FP
Finance Reporting
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Sisense?

I like how easy it is to use, even for newbies. The drag-and-drop functionality makes creating dashboards simple, and it integrates well with tools like Salesforce and SQL. The customizable widgets, like BloX, are great for building interactive dashboards that suit different business needs. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

sometimes it’s slow when working with large datasets, which can be frustrating. Also, using BloX for customization can be tricky at first, and the documentation could be clearer. For advanced setups, you might need help from the support team, which can slow things down Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

It helps us combine data from multiple sources, like Salesforce and SQL, into one place. This makes it easier to create dashboards for things like financial reporting and sales tracking. It’s also saved us time by automating reports and improving data accuracy, which helps us make better decisions Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense
Original

Thank you for your review - if you haven't already we recommend registering for our community so you can learn more about the latest and greatest Sisense features and also connect with other Sisense power users.

See how Sisense improved
Jake H.
JH
Sr. Director, Strategic Development
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

The support team is relatively responsive and integration with snowflake works well. Dashboard building is intuitive with advanced features under the hood Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Mapping and geographic visualization is very bad compared to other tools Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

Generating client-facing dashboards to be embedded in our application. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you find our support team responsive and that the integration with Snowflake works well for you. We appreciate your feedback on the mapping and geographic visualization, and I think this is great information to submit to our Product Feedback Forum located in our Sisense Community. If you need help with that, please reach out to me!

See how Sisense improved
HB
DBA/Data Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

Sisense is an excellent Bi Tool. We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent.

What I like most about Sisense is their support system. They have support across the time zones. Unless it is urgent, I like to get support in the evening when I do not have to do other things. Someone will be there to help and resolve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sisense’s learning curve is stip. However, Sisense provides excellent self-learning resources. They are available to give demonstrations of any of the functionalities of Sisense Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We use it to integrate data from Different sources. In addition to ElastiCube based, It’s capability to generated report from online source is excellent. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're thrilled to hear that you find Sisense to be an excellent BI tool and that our support system has been helpful to you. We strive to provide assistance across different time zones to ensure our customers receive timely support. I would be thrilled if you joined our Sisense community if you have not joined yet!

See how Sisense improved
Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

The customer service team. I am still learning the ins and outs from a technical standpoint but the support we have with the Sisense team makes me feel like they completely have our backs, are consultative, and are committed to helping make sure that our dashboards and reporting are a success. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Nothing that I can think of. I'm still learning the technicalities and the ins and outs of it.

I definitely feel like we're not taking advantage of all the features as much as we should be so I'm hoping that will ramp up throughout the year as we increase adoption of our reporting dashboards. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

Data visualization Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're thrilled to hear that you're enjoying our customer service team! We're committed to providing the support and guidance you need to succeed with Sisense. As you continue to explore the platform, check out our Sisense Community. The community has a wealth of knowledge (for free) and even some exciting upgrades coming soon!

See how Sisense improved
Nuno M.
NM
Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about Sisense?

The platform's versatility and ease of integration and everything about the relationship handling and customer support. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometimes releases get quite delayed, which has it's impact when you are dependent on a specific feature... Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We use Sisense to give our customers high-value insights, in a way that is easy and of intuitive use, which would be possible with "common" dashboards without proper exploratory functionalities Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

It's great to hear that Sisense is helping you provide high-value insights to your customers in an intuitive way. We're committed to continuously enhancing our platform to meet your needs. I would encourage you to check out our Sisense Community for quick access to any updates. :)

See how Sisense improved
SF
Director, Analytical Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

Logical, flexible, straight-forward, room to grow Review collected by and hosted on G2.com.

What do you dislike about Sisense?

More chart designs, better aesthetics, n/a Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

My company has many programs and multiple projects per quarter and Sisense fits the bill for our needs... and then some. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We appreciate your review and are happy to hear that Sisense effectively meets your company's needs with its logical and flexible BI solution. If you have not joined the Sisense Community yet, I encourage you to! We have a ton of helpful articles, customer stories, as well as our product feedback forum!

See how Sisense improved
Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

The system as a whole is a decent distributed system which allows you to throw as many resources at it as you want. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

There are a lot of internal "gotchas" that are not easily known. The biggest issue we've had is due to email reporting unable to handle our production load without help. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We had an in-house system before but using Sisense allows us to use our development resources elswhere. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

It's great to hear that Sisense has allowed you to reallocate your development resources and focus on other areas. Thank you for sharing your experience. We would love to have you join our Sisense Community—this is your one-stop shop for all things education (minus the actual academy, of course).

See how Sisense improved
Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

The fact that Sisense can be installed locally or in the cloud makes it a great BI option to use and share complex reports and dashbaords with clients. The vast number of free and paid plugin add more features and funcionalities and integrations to the tool. I also love that Sisense have the blox widget type, which allows me to implement HTML code on my dashbaords. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

For being a web tool, the performance sometimes can be an issue as well as debugging or finding the root cause for an error. Sometimes it's solved by just refreshing the page, other times I need to contact the support. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

It's solving the problem of providing analytics to our customers using the data from our internal systems. By leveraging Sisense, my company can create a hub of reports and dashboards that clients can access at anytime and it's interactive. Helping them to better understand their metrics and data. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you find Sisense to be a powerful BI tool with the flexibility to be installed locally or in the cloud. The availability of free and paid plugins and the blox widget type are indeed great features for enhancing functionality and customization. If you haven't already done so, I encourage you to check out the Knowledge Base articles in our Sisense Community. This is where our internal support teams create and share helpful articles for customers based on submitted support tickets.

See how Sisense improved
David Reynaldo B.
DB
Project Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

I like the ease with which our developers have learn to master the platform, the number of features (i.e. connection manager) and the ease of integration (i.e. Git) Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The amount of maintenance windows that are needed, although they are significally less than our previous tool. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

visualization on employee metrics, focused on the amount of data that has been centrilized and made available across the company. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

It's great to hear that Sisense is helping you visualize employee metrics and centralize data across your company. We're committed to providing valuable solutions for your business needs. If you have not joined our community, I encourage you to do so! Our community is a centralized location for our users to find help as needed, learn from other users, as well as provide product feedback in our Product Feedback Forum!

CG
CTO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sisense?

Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their docuementation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be address but overall they deliver more value for the cost of the software comparably. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

Reduced time for data analysis and quick access to insights with associated drill down. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for your detailed feedback on the benefits of using Sisense for your data analysis needs. We're glad to hear that Sisense has been able to help you integrate across multiple data sources and provide real-time insights into your operations. We take your comments about installation, support, and documentation seriously and will continue to make improvements in those areas. We appreciate your support! If you have yet to check out our Product Feedback Forum, I would love to have you come join and share your suggestions there also :)

See how Sisense improved