Wise Business Pros and Cons

Transfers are really easy to do and money arrives so fast Review collected by and hosted on G2.com.

Nothing, love how to use multiple virtual cards Review collected by and hosted on G2.com.

You can set up and receive multiple currencies. I could use it as my card/debit card abroad. Easy for me to convert the USD funds I have to the currencies of the country I'm vacationing. Review collected by and hosted on G2.com.

You can only receive your funds 20 minutes if you only send a maximum of 50k pesos to your bank account, but if 50K+ this will be received after 3 days. Review collected by and hosted on G2.com.

Wise business transfers from one currency to the other are instant, local payments on USD to USD are quick as well as payments local GBP to GBP Review collected by and hosted on G2.com.

When there are payment queries you are supposed to reach out to the partner bank yourself as the client which is something they do not tell you, the partner banks are not even available to respond to your queries Review collected by and hosted on G2.com.

It has the lowest fees. Trust me, I've tried a lot and this one is the most reasonable one when it comes to fees. It allows me to have my paycheck in SECONDS and it doesn't charge me a penny. It also allowed me to withdraw cash from an ATM. Insanely comfortable. Review collected by and hosted on G2.com.

I guess the only thing I don't like is that I can't use it in my own country (Argentina) but that's due to all of the craziest regulations we have. Review collected by and hosted on G2.com.

Wise is the most user friendly virtual wallet. It’s so smooth and nice to use. I’ve been with it for 2 years already Review collected by and hosted on G2.com.

There’s nothing I dislike. The best wallet Review collected by and hosted on G2.com.

Its comfortness in using wise application.

Wise mobile App installation is easy.

Lots of features to use.

It can be easily merged with other platforms. Review collected by and hosted on G2.com.

Transaction fees should be lower for smaller transactions, and the conversion rate should be higher. Review collected by and hosted on G2.com.

I like wise app because it is user friendly. Review collected by and hosted on G2.com.

Some fees are too much, when transferring from another financial institution Review collected by and hosted on G2.com.

Easy to use platform, quick to navigate. Review collected by and hosted on G2.com.

Customer Support is the worst among all the products that I used, they're just incompetent. I used Wise for the past 3 years as Personal and Business Account.

1) Be ready that you would have to explain yourself each time, because whenever you chat with someone, weirdly always someone else would reply. Imagine explaining yourself over and over again.

2) Privacy Issues - on top of their negligence, they by mistake sent me someone's reply, what a failure. Gladly there was no confidential info. When I caught them, they apologized for a mistaken name (a totally different guy), but said the reply was meant for me. Even though it was completely irrelevant.

3) They continuously reply with help articles which I read many times, and don't reply to my questions. I don't know why, but they simply ignore it.

4) Carelles' responses, support team didn't even bother to read my questions and replied with WRONG info. I have a business account with multiple currencies, their response was that I can't receive money in different currencies, while I already did. Review collected by and hosted on G2.com.

The conversion rates were better than alternatives Review collected by and hosted on G2.com.

1. The UI doesn't tell you if something is wrong

2. The KYC department that stopped a transaction is unreachable and unclear. Their commuication with the customer-facing team is like God to priests where the latter try to decipher what the all-powerful entity did what it did.

3. Inability to properly tell the customer what went wrong and how to fix it. Review collected by and hosted on G2.com.

It allows me to receive my money very easily from a mexican startup. Also it has the highest conversion rate from USD to CLP, which is great. I can receive my money on any bank of my choice. Review collected by and hosted on G2.com.

I dont like the customer support. They take too long to answer, and the answer is not helpful. Also I dont like that it takes like 2-3 business days to have my money on my local bank (from Chile). Also they dont have a physical card for me on Chile. And lastly they dont allow Mexican companies to have a Wise account. Review collected by and hosted on G2.com.