Lucid Visual Collaboration Suite Reviews & Product Details - Page 3

Lucid Visual Collaboration Suite Overview

What is Lucid Visual Collaboration Suite?

The Lucid Visual Collaboration Suite is a collection of software tools designed to help teams organize, communicate, and execute work visually. It includes Lucidchart, used for intelligent diagramming and system mapping, and Lucidspark, a virtual whiteboard designed for brainstorming, ideation, and early-stage planning. These tools support a range of common use cases such as process documentation, workflow design, architecture planning, team retrospectives, and cross-functional collaboration. To support more advanced business needs, the suite includes built-in accelerators for Agile planning, cloud architecture, and process transformation. These features help teams standardize practices, improve alignment, and reduce friction in decision-making. Lucid Software develops and maintains the suite, along with airfocus, an AI-enabled product management and roadmapping platform. airfocus is used by teams to prioritize initiatives, define product strategies, and connect long-term goals to day-to-day execution. The combined toolset provides a flexible digital workspace that can adapt to different team structures, industries, and workflows. Lucid’s products are used across a broad set of industries, including technology, healthcare, finance, manufacturing, and education. The platform supports over 100 million users globally and is the most widely used visual collaboration platform among the Fortune 500. Organizations such as Google, GE, and NBC Universal use Lucid’s tools as part of their everyday collaboration and planning workflows. Key features include: Diagramming, whiteboarding, and product roadmapping capabilities Agile, cloud, and process-focused accelerators Support for real-time and asynchronous collaboration Integrations with Google Workspace, Microsoft 365, Atlassian, and others Enterprise-ready administrative controls and data protection measures Lucid also partners with major technology providers and maintains compliance with key industry standards.

Lucid Visual Collaboration Suite Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish
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Product Description

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

How do you position yourself against your competitors?

While some of our competitors require users to sacrifice valuable functionality for real-time collaboration, our cloud-based platform has collaboration built right in.

Organizations that use Lucid can expect a 410% ROI and save 146,000 hours of follow-up meetings over three years (according to a 2023 commissioned Total Economic Impact™ study conducted by Forrester Consulting).


Seller

Lucid Software Inc.

Description

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark, and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian and Microsoft. Since the company's founding, it has received numerous awards for its products, business and workplace culture. For more information, visit lucid.co.

Overview Provided by:
Marketing Leadership at Lucid Software (Lucidchart & Lucidspark) | LinkedIn Learning Instructor | B2B SaaS.

Recent Lucid Visual Collaboration Suite Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Next Level Visio"
This process mapping software is very intuitive. It seems to anticipate what I want to do next, and then do it, correctly. It's much faster to crea...
Aayush M.
AM
Aayush M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Lucidchart Product is best"
Real time collaboration similar to google doc
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Collaborate as a team"
The amount of templates and shapes is impressive. They make it very easy to learn and get your project completed. Being able to work together at th...

Lucid Visual Collaboration Suite Media

Lucid Visual Collaboration Suite Demo - Lucidchart: Clarify complexity
Empower teams to clarify complexity, align their insights, and build the future—faster.
Lucid Visual Collaboration Suite Demo - Lucidchart: Easy import and export
Easily import, export, and share information whenever and wherever you need to.
Lucid Visual Collaboration Suite Demo - Lucidchart: Intelligent diagramming
Lucidchart offers secure intelligent diagramming that is built for every team.
Lucid Visual Collaboration Suite Demo - Lucidspark: Ideate and brainstorm in real time
Ideate and brainstorm with a team in real time.
Lucid Visual Collaboration Suite Demo - Lucidspark: Enhance team collaboration
Team collaboration with creativity and none of the chaos.
Lucid Visual Collaboration Suite Demo - Lucidspark: Hundreds of templates
Choose from hundreds of templates to guide your next collaboration session.
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video
Play Lucid Visual Collaboration Suite Video

Official Downloads

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6,450 Lucid Visual Collaboration Suite Reviews

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6,450 Lucid Visual Collaboration Suite Reviews
4.5 out of 5
6,450 Lucid Visual Collaboration Suite Reviews
4.5 out of 5

Lucid Visual Collaboration Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Consulting
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Pretty easy to set up process flows and have my team make edits simultaneously to the same breakout board while in brain-storming sessions. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

At first the breakout boards section is confusing to me on how to navigate to different ones from the home screen. Also, we accidentally set up two workspaces, and I wanted to copy a breakout board from one workspace into the other, but there was not a simple way to do that. Instead I had to copy everything, then paste into a new board in the desired workspace. That worked out just fine, but would've been cool to import a given breakout board from one workspace to another. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Illustrate high-level architecture for a client's DevOps team. The ability to create easy-to-read diagrams with appropriate colors and connecting dependencies, and to be able to export into a pdf and share with the client led us to utilize Lucid. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The ease of use and tools are definitely much better than the competition. I tried a few different products in my diagramming projects and Lucid was the most comprehensive and easiest to use. Being able to utilize actual icons from the associated companies (Oracle, Google, etc.) was a huge plus, adding a visually validating flow of my efforts that made sense for my client audience. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I would like the background grid to be something that I could snap to the center of my objects. When I am drawing out the diagram, sometimes it is difficult to see whether or not I am utilizing the appropriate spacing. The visual keys that pop up are nice and make it useful, just not as easily done with the naked eye when the grid is a bit off. Being able to snap it to my objects (or vice versa) and adjusting the grid size would be nice (this may be possible but I had not been able to find the feature). I think there could be some improvements on the ability to copy the style of objects to others. Objects with multiple colors and having only one of the colors be editable doesn't really align with our own company theme since it chooses an uneditable complimentary color automatically. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

The ability to effectively diagram our technical architecture utilizing the icons native to the associated parent companies makes for a visual easily followed by clients. Review collected by and hosted on G2.com.

Anish P.
AP
Software Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Ease of use that Lucid Chart provides with its interface makes it our go to visualization tool. It integrates really well into Confluence which is our documentation tool, making it easy for the company to quickly understand the topic in hand. Lucid charts lets us implement various feature workflows. Various teams can come together in order to collaborate on a topic and bounce ideas. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Recently I came across the issue of licensing limitation where I would have to request a read/write access license instead of a read-only one. I would expect for corporate licenses, every user by default gets a license so that it doesn't delay the process or create a hurdle while defining charts or workflows Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Most of the times we need a visualization tool to better explain the software workflow of a new process that needs to be implemented. Lucid Chart lets us quickly put that on a chart and share that with the team as well as let others collaborate on the same page to come up with the most agreed upon solution. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I really like how it is possible to collaborate in real time for working through different projects. We've done fishbone diagrams and deadline timelines and it has been extremely easy to use as well as there being no lag between putting in elements or writing in certain things. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

I think that sometimes certain functions are not intuitive, such as the random double clicking being a sticky note, or lines connecting to each other randomly and being unable to really manipulate them to be where you want them to be (or it automatically drags textboxes with it, or makes all other lines diagonal instead of horizontal when trying to extend one line). Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid Visual Collaboration Suite is helping solve our problems in having good diagrams of things (when we are root causing, figuring out our timelines for meeting deadlines, organization charts, etc). It is difficult usually to communicate these things either verbally or with other softwares, but Lucid is really good at providing the templates and diagrams for ease of communication visually and succinctly. Review collected by and hosted on G2.com.

Vikash M.
VM
IT Administrative Support
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

The best thing I liked was the real-time collaboration while working on the Diagram. I used Lucidchart to create a Company's EER diagram for my Database class along with my teammate. The project was very bulky and kind of tough to work on. Lucid helped us tremendously by seamlessly integrating both users work and allowing a real-time collaboration which really helped speed up the project. I tried three different software for the same project, and I found Lucid to be the most useful because of this one standing-out seamless functionality. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

My project involved creating a EER diagram which required access to a lot of symbols, and visuals used in that particular space. I didn't find those symbols or signs in Lucid and so I had to manually create them again and again which was a bit time-consuming. There should exist a feature that allows to draw double lines with a small margin between the two. Also, I liked how it had the feature to make the lined dotted, solid, etc. However, EER diagram involves worked with entity boxes which sometimes need to double line crossed, I didn't find a double-lined rectangular box in Lucid for this purpose. Also, I couldn't get a double line triangular box which is used to represent a identifying relationship in an EER diagram. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It is helping us create the Database org chart in a relatively short amount of time which is very helpful and cost-cutting as compared to other available options. Review collected by and hosted on G2.com.

Bhargav N.
BN
Software Solutions Architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

As an architect, I rely on Lucidchart almost daily for creating detailed floor plans and system diagrams that clients can actually understand. Lucidspark has transformed our design charrettes - we can capture ideas from engineers, contractors, and clients in one collaborative space. The ability to move seamlessly between conceptual sketching and technical documentation saves us valuable time during tight project deadlines. Dead simple to implement and super helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

The CAD integration could be stronger - we still have to recreate many elements rather than importing them directly. Large, detailed architectural diagrams sometimes lag during client presentations, which isn't ideal. The subscription cost adds up when equipping our entire design team, and some specialized architectural symbols and templates are still missing from the library. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Lucid keeps our system architecture documentation current and accessible across our engineering teams. I use it to create clear microservice boundaries, data flow diagrams, and sequence models that developers actually reference—unlike static documents that quickly become outdated. During design discussions, we can immediately update diagrams as decisions are made, which has cut down on implementation misalignments and reduced our technical debt. Review collected by and hosted on G2.com.

Zack T.
ZT
Operations Technician
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I love being able to add shapes and arrows when utilizing project creation. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

adding my personal pictures to projects was a bit difficult, as sometimes I could not get it to the size I wanted, or could not erase some of the pic, as I would only want a certain part of the pic. Not a huge deal, but maybe we can have a way to edit and cut images a specific way from the Lucid program. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

We are able to better visualize the scope of work that is needed. This allows all departments to clearly see what work and materials are needed to ensure successful completion. Review collected by and hosted on G2.com.

Ashutosh  S.
AS
Revenue operations analyst
Online Media
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

Using Lucid is very easy and very user friendly, I used this to create a process flow and it turned out to be amazing and I have been pretty much using this tool post that, the tool has extreme features to design a process outflow and adjust the objects, arrows and keywords and it is easily shareable with your colleagues and friends, the integration was so easy that I had been able to finish a flowchart within a fraction of the time that I would take it creating on a word doc, the customer support team has been tremendously helpful on this product, plus you get a 1 month free trial use.

And Implementation of the tool is really awesome. as of now I think this is the best tool in this category available in the market. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

There are no such flaws that I came through, maybe If I use this more often, I may find anything but as of now there are no such flaws. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

It is solving time crisis, like I would have taken at least 2 hours to finish a flowchart but this tool has helped me save the time plus there is no mess or manual efforts required, everything is pretty much drag and drop. Review collected by and hosted on G2.com.

Matthew S.
MS
Owner, President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I've recently started using Lucid for my drawing and diagramming needs and have been extremely impressed. As someone new to this software, I found it incredibly intuitive and easy to learn. One of the biggest advantages I've experienced is its speed and responsiveness—unlike many other drawing tools that often lag or slow down, Lucid performs smoothly and reliably right within my web browser.

Lucid has significantly improved my workflow when creating detailed diagrams for residential new construction projects. It has streamlined collaboration with builders, architects, and clients, making communication clearer and more efficient. I'm genuinely thankful for how this software has simplified and enhanced my work. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

Lack of icons and icon libraries. However, importing icons is extremely easy as I find them on the web. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

Giving homeowners the ability to see the future technology that is going to be integrated into the home. I'm able to use icons on their floorplans to give them a glimpse of the future technology going to be installed. Review collected by and hosted on G2.com.

KS
Founder & CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Lucid Visual Collaboration Suite?

I like how seamless of an experience it provides to the user. The tools and the website are easy to navigate, even for those like myself who have little to no experience in using design tools. I think my favourite part is also the simple layout, despite all of the numerous features it provides to the user. Review collected by and hosted on G2.com.

What do you dislike about Lucid Visual Collaboration Suite?

There are no ai agents to help execute multiple tasks at once, this would enable things to get done quicker and with less "fiddling" by the user. Review collected by and hosted on G2.com.

What problems is Lucid Visual Collaboration Suite solving and how is that benefiting you?

I signed up for Lucid when i was brainstorming for my startup and needed to add a compelling diagram to my slide deck, but other apps that i had used were not able to provide me with what i needed, however i found Lucid and it fulfilled all of my expectations. I believe it is a good product in an over-crowded market, that allows users to seamlessly navigate and create what they need. Review collected by and hosted on G2.com.