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Compare Phreesia and eClinicalWorks

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Phreesia
Phreesia
(39)
4.1 out of 5
Phreesia
By Phreesia
eClinicalWorks
eClinicalWorks
(148)
3.6 out of 5
eClinicalWorks
By eClinicalWorks
At a Glance
Phreesia
Phreesia
Star Rating
(39)4.1 out of 5
Market Segments
Small-Business (55.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Phreesia
eClinicalWorks
eClinicalWorks
Star Rating
(148)3.6 out of 5
Market Segments
Small-Business (53.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that eClinicalWorks has a lower star rating of 3.6 compared to Phreesia's 4.0, indicating that Phreesia may offer a more favorable overall user experience.
  • Reviewers mention that eClinicalWorks struggles with ease of setup, scoring only 6.7, while Phreesia excels with a score of 8.0, making it a more user-friendly option for new implementations.
  • G2 users highlight that Phreesia's patient-centered functions, such as Patient Feedback Management and Patient Portal, score significantly higher (9.6 and 9.7 respectively) compared to eClinicalWorks (8.2 and 7.7), suggesting a stronger focus on enhancing patient engagement.
  • Users on G2 report that eClinicalWorks has a lower quality of support rating (6.7) compared to Phreesia (8.2), which may impact user satisfaction and the ability to resolve issues quickly.
  • Reviewers mention that Phreesia shines in operational management, particularly in Workflow Management and Digital Intake Forms, both scoring 9.6, while eClinicalWorks lags behind with an 8.0 and 7.6 respectively, indicating a more streamlined process with Phreesia.
  • Users say that eClinicalWorks has a strong score in ePHI Storage (7.8), but Phreesia outperforms in HIPAA Compliance with a score of 9.7, emphasizing its commitment to data security and regulatory adherence.
Featured Products
DoctorConnect.net
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DoctorConnect.net
(11)
Medical Billing
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StoriiCare
Sponsored
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StoriiCare
(12)
Medical Billing
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Pricing
Entry-Level Pricing
Phreesia
No pricing available
eClinicalWorks
No pricing available
Free Trial
Phreesia
No trial information available
eClinicalWorks
No trial information available
Ratings
Meets Requirements
8.1
34
7.8
117
Ease of Use
8.1
34
7.5
119
Ease of Setup
8.2
25
6.7
35
Ease of Admin
8.3
23
7.3
35
Quality of Support
8.2
33
6.7
112
Has the product been a good partner in doing business?
8.6
23
7.2
31
Product Direction (% positive)
8.2
32
6.5
120
Features by Category
Population Health ManagementHide 6 FeaturesShow 6 Features
Not enough data
8.7
17
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Revenue Cycle ManagementHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
EHRHide 7 FeaturesShow 7 Features
Not enough data
7.9
27
Clinical Workflow Management
Not enough data
8.6
26
Not enough data
8.5
21
Not enough data
8.2
23
Not enough data
7.6
26
Patient Health Information Management
Not enough data
7.8
22
Not enough data
7.4
22
Not enough data
7.5
25
Patient IntakeHide 11 FeaturesShow 11 Features
8.9
16
Not enough data
Patient Convenience
8.6
14
Not enough data
9.1
15
Not enough data
8.4
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
Administration
9.2
15
Not enough data
9.8
15
Not enough data
9.0
15
Not enough data
8.8
13
Not enough data
8.5
10
Not enough data
9.8
14
Not enough data
Patient EngagementHide 13 FeaturesShow 13 Features
9.6
11
7.9
23
Patient-Centered Functions
9.6
8
7.1
15
9.6
9
|
Verified
8.2
16
9.7
6
|
Verified
7.7
11
|
Verified
9.5
7
|
Verified
8.0
11
|
Verified
Feature Not Available
Feature Not Available
Operations
9.7
10
|
Verified
8.0
20
|
Verified
9.7
10
|
Verified
7.7
19
|
Verified
9.1
9
|
Verified
7.6
15
|
Verified
9.6
9
|
Verified
8.1
16
|
Verified
9.8
7
|
Verified
8.5
9
|
Verified
9.3
7
|
Verified
8.5
10
|
Verified
9.7
6
7.9
8
Generative AI
Not enough data
Not enough data
Medical Practice ManagementHide 8 FeaturesShow 8 Features
Not enough data
8.4
13
Operations Management
Not enough data
7.9
11
Not enough data
8.8
11
Not enough data
7.9
12
Not enough data
8.8
10
Added Efficiencies
Not enough data
7.5
10
Not enough data
8.2
12
Not enough data
8.6
11
Not enough data
9.1
13
Categories
Categories
Shared Categories
Phreesia
Phreesia
eClinicalWorks
eClinicalWorks
Phreesia and eClinicalWorks are categorized as Patient Engagement
Unique Categories
Phreesia
eClinicalWorks
eClinicalWorks is categorized as EHR, Medical Practice Management, and Population Health Management
Reviews
Reviewers' Company Size
Phreesia
Phreesia
Small-Business(50 or fewer emp.)
55.3%
Mid-Market(51-1000 emp.)
39.5%
Enterprise(> 1000 emp.)
5.3%
eClinicalWorks
eClinicalWorks
Small-Business(50 or fewer emp.)
53.1%
Mid-Market(51-1000 emp.)
29.3%
Enterprise(> 1000 emp.)
17.7%
Reviewers' Industry
Phreesia
Phreesia
Hospital & Health Care
47.4%
Medical Practice
34.2%
Health, Wellness and Fitness
13.2%
Human Resources
2.6%
Accounting
2.6%
Other
0.0%
eClinicalWorks
eClinicalWorks
Hospital & Health Care
55.1%
Medical Practice
23.8%
Health, Wellness and Fitness
8.2%
Information Technology and Services
2.0%
Mental Health Care
1.4%
Other
9.5%
Most Helpful Reviews
Phreesia
Phreesia
Most Helpful Favorable Review
Verified User
G
Verified User in Hospital & Health Care

Contactless check in, insurance eligibility

Most Helpful Critical Review
Lauren P.
LP
Lauren P.
Verified User in Health, Wellness and Fitness

Misleading verbiage and vague wording in contract Amount of labor required on our end to ensure forms set up correctly They upsell you on everything Advertisements during patient check in - they have a clause in their check in consent that allows patient...

eClinicalWorks
eClinicalWorks
Most Helpful Favorable Review
TD
TINA D.
Verified User in Hospital & Health Care

the ease of use. all the intigrations it has. everything all in one package that you would need to run a medical practice. i have used ecw since 2008, and i would recommend to anyone. implementation was streamlined. the customer support is always...

Most Helpful Critical Review
Verified User
G
Verified User in Hospital & Health Care

Lots of errors seems like when support fixes something the fix creates more problems. But it still seems to be better then the last EHR we had. Seems to be slow lots of times

Alternatives
Phreesia
Phreesia Alternatives
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Clearwave
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Solutionreach
Solutionreach
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Klara
Klara
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eClinicalWorks
eClinicalWorks Alternatives
Tebra (previously Kareo + PatientPop)
Tebra (previously Kareo + PatientPop)
Add Tebra (previously Kareo + PatientPop)
Epic
Epic
Add Epic
Cerner
Cerner
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NextGen Healthcare EHR
NextGen Healthcare EHR
Add NextGen Healthcare EHR
Discussions
Phreesia
Phreesia Discussions
What is patient intake software?
1 comment
Kiel U.
KU
Usually a browser-based portal that uses an encrypted connection to your practice's EHR software, and can push discrete data to your database - basically...Read more
Monty the Mongoose crying
Phreesia has no more discussions with answers
See all discussions
eClinicalWorks
eClinicalWorks Discussions
Monty the Mongoose crying
eClinicalWorks has no discussions with answers
See all discussions
Ask Phreesia a QuestionContact Phreesia
Ask eClinicalWorks a QuestionContact eClinicalWorks

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