(33)
4.6 out of 5
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Phreesia
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Phreesia
39 Phreesia Reviews
4.1 out of 5
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NM
Natalie M.
Director of Operations
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
What stands out most about Phreesia is their commitment to ensuring a successful implementation and providing excellent support. Their robust training resources and upfront time investment made the onboarding process seamless. Additionally, their powerful analytics capabilities allow us to gain valuable insights into performance and business impact, which has been a game-changer for our operations. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Multiple LLCs can be tricky to implement. If all of your locations follow the same logo, branding, names, this is not an issue. We have locations with different business names, logos, and share 1 AMD office key. Phreesia wasn't built for the level of granular customization. Review collected by and hosted on G2.com.
MS
Markeysha S.
Finance Director
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
Phreesia is very knowledgeable in their understanding of how it can integrate with Athena. I appreciate Kanishka's ability to understand TOMAGWA's unique workflows and make adjustments to align Phreesia and Athena. She is amazing to work with. The dashboard is very user friendly. I was also impressed with Phreesia's turnaround time to roll out the implementation phase. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Phreesia University seems scattered. The trainings didn't seem to flow from a start to finish training. I felt the trainings should different elements and it's up to the user to put the pieces in chronological order. Review collected by and hosted on G2.com.
TV
Tara V.
Practice Admin
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
Streamline checkin experience for all of our patients and front desk staff. The check in process is very easy to use even for our older and techically challenged patients.
The team was very patient with my office as we are owned by an coorporate office and needed to make some red tape disappear durning the implementation of phreesia, the intergration to our system and staff useage was simple
Phreesia is very customisable for the practice
Customer Support from every department/team is amazing and wonderful to speak with
We use our Phreesia system on a daily to check in/out collect all patient data and payments Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
We honestly have not had any issues that were not fixed immediatly Review collected by and hosted on G2.com.
DT
Daniel T.
Information Systems Manager
Mid-Market(51-1000 emp.)
What do you like best about Phreesia?
Implementation was comprehensive and interactive.
Phreesia has relatively easy to access analytics, and is a solid digital check in solution for patients and staff alike.
The dashboard application is user-friendly, and overall it is easy to train on. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Patients should not have the ability to skip tasks, unless the practice configures it that way.
Bidirectional integration between athena and phreesia needs to be faster, especially regarding insurance verification: Insurance verification should automatically update in athena.
Develop patient interaction training that is geared towards FQHCs Review collected by and hosted on G2.com.
TD
Tracy D.
Chief Operating Officer
Mid-Market(51-1000 emp.)
ML
Marie L.
Dermatologist
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
I love the ease of the Self scheduling process. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Forms completed by patient do not automatically get sent to Ema (modernizing medicine), so that increases the amount of time and labor our staff experiences. Review collected by and hosted on G2.com.
KM
Kiara M.
Office Manager
Mid-Market(51-1000 emp.)
CE
Colette E.
Project Manager
Mid-Market(51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Phreesia?
The reminders and we are able to push notifications and new patient registration. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
The questions for other MD and Dentist. The question for Carespace is confusing for patients as they are not even sure what this means. The insurance section the skip link is hard at times on the Ipad to even skip. Review collected by and hosted on G2.com.
DJ
Dan J.
Practice Manager
Small-Business(50 or fewer emp.)
CM
Christie M.
Office Manager
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
Phreesaia makes verifying insurance a breeze and our patients love the convience of the system. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Sometimes it doesn't always verify incurances that our patient have. Review collected by and hosted on G2.com.
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