555 800.com Reviews
We’ve been using 800.com for our organization and it’s been a reliable, easy-to-use solution for managing our business calls. The setup was simple, and having a dedicated toll-free number has made us look more professional and accessible. The voicemail, call forwarding, and transcription features are especially helpful for staying organized and responsive. Highly recommend for small teams and growing organizations. Review collected by and hosted on G2.com.
Honestly, we have no complaints. We love 800.com. Review collected by and hosted on G2.com.
I only needed to use the service for a few months, but ended up keeping it longer. They made amazing offers for me to extend my 1800 number and I greatly appreciated the opportunity to keep it even after it was no longer profitable for my business use.
The ability to set automated messages or redirects with the 1800 number was seamless. I could make multiple phones ring at the same time when someone would call. So there would never be a missed call. Highly recommend their service, pricing highly competitive! Quality of their platform, simple yet robust. Looking forward to using the service again. Review collected by and hosted on G2.com.
There is absolutely zero to complain about. They didn’t spam me, they offered excellent pricing, the service worked exactly as it should if not better than I anticipated. Will use again. Review collected by and hosted on G2.com.
We needed a toll free number and I tried many different sites. Most were complicated and I had to pay extra to have any control over what number we got. 800.com was easy to implement, affordable, and we were able to easily choose what number to use for our toll free number. On top of that, the number was activated really fast and their customer services line was amazing. I definitely recommend them! Review collected by and hosted on G2.com.
I have no complaints at all. :) Review collected by and hosted on G2.com.
The phone number search feature made finding a new number easy, and the web console is very intuitive. We have been using 800.com for about five years now and have never had any issues. The service has been extremely reliable.
When we first set up the service, it was incredibly easy. The portal provided a way to type part of the number and see available options. There was a short delay after the initial request before we were assigned the number and could configure it, which was also simple: we just entered our local number for calls to be forwarded to. Review collected by and hosted on G2.com.
We primarily use the service for 800 number registration and forwarding inbound calls to our internal number, and we have never had any issues. Review collected by and hosted on G2.com.
I'm using 800.com for almost a year already and the service rarely disappoints me. Whenever I'm stuck support helps me out very quickly, even though it's rarely necessary because the service and its features is very straight forward. Review collected by and hosted on G2.com.
When first setting up I had a difficult time since I'm not the most techy guy. Support really helped me out though and after a while I got the gist of it. Review collected by and hosted on G2.com.
What I absolutely love about 800.com is the call tracking feature – it’s hands-down one of the most powerful tools I’ve used to manage my marketing clients. I can easily set up tracking numbers for each campaign, see exactly where leads are coming from, and get detailed insights into call sources, durations, and outcomes. This has not only improved transparency with my clients but also allowed me to optimize ad spend with data-driven decisions.
The AI-powered analytics are incredibly helpful for identifying call trends, peak call times, and even evaluating call quality. It’s like having a virtual assistant comb through every conversation for actionable data.
Also, the cost savings are amazing. For everything it offers – from tracking to analytics to integrations – 800.com is a total steal compared to other platforms I’ve tried.
Lastly, I can’t rave enough about the customer support team. Every time I’ve needed help (which is rare), they’ve responded quickly, professionally, and with real solutions. And having all the integrations with CRM, email, and workflow tools has helped me streamline my operations immensely. Review collected by and hosted on G2.com.
Honestly, there’s not much to complain about. I am looking forward to even more integrations. Review collected by and hosted on G2.com.
When our company needed to get a vanity number, the process was super easy and painless. Website was easy to navigate and very user friendly. The sales rep on the phone was exceptional and very helpful and before I knew it, we had our Toll Free number and the features that come with it are unmatched by anything we've found online. Review collected by and hosted on G2.com.
Haven't found anything yet. I'm very happy so far with my entire experience with 800.com Review collected by and hosted on G2.com.
I think 800.com has a lot of great features, especially when it comes to making communication easier for businesses. One of the best things is their vanity phone number service. A custom, memorable phone number can really help businesses stand out and be more easily remembered by customers. They also offer advanced call management features, like call forwarding, voicemail, and analytics, which can make a big difference for companies trying to improve their customer service and operational efficiency. Review collected by and hosted on G2.com.
Pricing: For small businesses or startups, the pricing can be a bit on the higher side, especially when compared to some of the more affordable alternatives out there. The setup fees, as well as the ongoing costs, might not be ideal for businesses with tight budgets. Review collected by and hosted on G2.com.
I like the dashboard. It's easy to set up your number and handle all the functions. You can, even, Round Robin calls with multiple team members. I like that, as, sometimes, I may not be able to take a call because of travel or meetings. I haven't had any issues of it going down; it seems to work just fine all the time. I have been a user for several years and not had any concerns. I was looking to move to a different company due to cost, but they found me a plan that worked within my budget and I was all set. All in all, the product works well and the set up was easy. Does everything I need from a phone number. Review collected by and hosted on G2.com.
Many companies don't have phone support anymore. This company, also, does not have phone support. I wish they did. Not that I require phone support all the time, but the one time i did, for a billing question, I just wanted to talk to someone and not wait for an email. Anyhow, they got back to me with my question on email the next day and it was worked out. So, not too bad, but still companies need to go back to phone support. Review collected by and hosted on G2.com.
With the ability to customize my phone answering system, my business is presented as professional and reliable to clients. The system is also extremely easy to naviagate through, giving begineers a friendly platform they can use. Review collected by and hosted on G2.com.
I've had several problems recieving calls and have had to turn the notification on to immidiate. Once I did that my calls started to come through. If there was a better way for calls to alert us better, but other than that everything is good. Review collected by and hosted on G2.com.
