555 800.com Reviews
I volunteer for a non profit dog rescue. We have struggled with having our private numbers out on the web for people to access as there is so much fraud out there. Finding 800.com was perfect! The annual cost is so affordable for the service and peace of mind we now have. Our rescue was able to secure a vanity 800 number that goes along with our rescue for no added cost! Everyone from sales to support has been helpful. I love the tutorials and being able to get help 24/7. So easy to use and now they have the app, even better. I have my 800 number saved in my phone with a unique ringtone so I immediately know I’m getting a call from someone needing help. And the interface sends me the voicemail as text so I can easily connect back if I miss the call. So happy we found this! I highly recommend them. Review collected by and hosted on G2.com.
They meet all our needs, no dissatisfaction at all. Review collected by and hosted on G2.com.
I recently had the pleasure of using 800.com for my business, and it has been an absolute game-changer in helping my business grow. This innovative platform offers a range of services that are invaluable in streamlining operations, boosting customer satisfaction, and ultimately driving revenue.
One of the standout features of 800.com is its advanced call-routing system. With this capability, I was able to efficiently manage incoming calls and ensure that they were routed to the most appropriate department or team member. This not only saved but also allowed for a more personalized and seamless customer experience. By providing customers with a smooth and hassle-free calling process, the business was able to establish a solid reputation for outstanding customer service.
800.com also offers highly customizable virtual phone numbers, which allowed me to expand my business's reach and establish a strong presence in multiple locations without the need for physical. This flexibility was instrumental in attracting new customers from different regions, increasing brand visibility, and driving sales.
Moreover, the platform's extensive call analytics and reporting features provided valuable insights into call patterns, peak times, and customer preferences. Armed with this data, I was able to make informed decisions and optimize my business strategies to better align with customer demands. This data-driven approach resulted in improved targeting, increased conversion rates, and a significant boost in overall business performance.
Additionally, the 800.com team was incredibly responsive and supportive throughout the entire process. Their expertise and willingness to go above and beyond to address any concerns or questions were truly impressive. Their to customer satisfaction reinforced my trust in the platform and enabled me to focus on other essential aspects of my business.
In summary, 800.com is a remarkable platform that has revolutionized the way I operate my business. Its advanced call management features, customizable virtual phone numbers, and comprehensive analytics have been instrumental in facilitating growth and driving success. If you're looking for a solution to take your business to new heights, I highly recommend giving 800.com a try. You won't be disappointed! Review collected by and hosted on G2.com.
The only downside which is expected is that two separate companies can not be managed under one account, due to the registration of the number. It would be awesome if the systems allowed each number to be registered to each company allowing a tech person to monitor multiple clients from one account. Review collected by and hosted on G2.com.
The initial setup process was straightforward and intuitive. 800.com offers a decent range of features, including call forwarding, voicemail, and call recording. Compared to competitors, 800.com's pricing is quite competitive. I have never experienced any service outages or disruptions. The customer service is pretty good, while not always the fastest, the customer service team is helpful and resolved my issues.
As part of a large manufacturing organization, we rely on reliable and efficient telecommunications solutions—especially for toll-free numbers that serve critical functions, even if they are not heavily used day-to-day. In this context, 800.com has proven to be an outstanding choice. Review collected by and hosted on G2.com.
Advanced features are limited but sufficient for basic needs, more advanced features like call analytics are missing. Review collected by and hosted on G2.com.
The price first and foremost. But don't let that scare you. I was happy with the ability to search for a good vanity number for my business. From there I appreciated the fact that I was able to find a plan that fit my budget and usage trends. Under $10 a month for 1,000 minutes and 120 messages is great. Getting approved for SMS was a straightforward, yet necessary process that added a huge benefit to my company being able to communicate with existing and potential clients.
The use has been overall great. It was easy to set up our phone tree and everything works as expected with callers reaching us. We appreciate the fact that the system has been operational and we have been able to use the texting, calls, and other aspects of the platform as expected. Review collected by and hosted on G2.com.
Several interesting features require an upgrade to the pro plan. I don't use any of these, yet, but it would be nice to have some inclusions even at a limit like is the case with the number of minutes and text messages per month.
There was one point where we made a call from our T-Mobile device and had continued drop outs. We had to use our PC to make the outgoing call. I understand that this system is not made for incoming calls as much as it is to have a number for someone else to call and to forward on, but this is something that should work - even when rarely needed. Review collected by and hosted on G2.com.
800.com has exceptional customer service and goes out of their way to meet the needs of small-business owners. They provide products and services of true value—excellent quality at reasonable prices—that enable you to efficiently connect to customers and market your company. They even offer vanity numbers that instantly burnish your brand and help it stand out on the market. On top of all this, they are so responsive, offering you helpful tips if you have any service issues or if you need to change your plan as your business grows. 800.com will be a trusted partner throughout my business's journey. Review collected by and hosted on G2.com.
I would still like for 800.com to offer short codes, or connect clients to third-party provider who could provide this service. Short codes are easy to remember and give brands that added credibility, especially when contacting clients when they are off the site or off the app. In an increasingly competitive, and, frankly, challenging market, this type of touch grants companies a competitive advantage. Review collected by and hosted on G2.com.
I like how easy it is to route calls to different extensions with customized prompts. This can all be done in the dashboard. Also, I love the number I was able to find. It is perfect for me. There is a way to find numbers that correspond with relevant words you may use for your business or service; very cool. Their customer support is excellent, though I have only needed to call them once or twice 2 years ago when setting up my account. Review collected by and hosted on G2.com.
It is not possible to text from your business number unless you apply for a SMS campaign through a regulatory 3rd party. This is a Federal Regulation to protect from Scammers and Abuse so I do understand it, but if you are sending a single text to a known party, I think there could be a solution for this as you are not spam messaging via campaign. This may be beyond the purview of any toll free number registrar, let alone 800.com Review collected by and hosted on G2.com.
As a business owner, finding a reliable, user-friendly, and affordable virtual phone system was a top priority — and 800.com has delivered on every front. From the moment I signed up, the entire experience has been seamless. If you're looking for a professional communication solution that enhances your brand image and streamlines your operations, 800.com is a fantastic choice.
One of the standout features is how easy it was to get a toll-free number. I appreciated the variety of number options, including vanity numbers, which gave me the chance to choose something that truly represented my brand. The signup process was quick, and within minutes I had a professional toll-free number up and running.
The dashboard is intuitive and well-designed. Whether it's call forwarding, voicemail transcription, or text messaging, every feature is laid out clearly and easy to manage. The call analytics provide valuable insights into customer interactions, which helps me monitor trends and make data-driven decisions to improve service. I also love the voicemail-to-email feature—it allows me to stay connected and respond quickly, even when I’m away from my desk.
Customer support has been top-notch. Any time I’ve had a question or needed help configuring a setting, their support team was responsive, friendly, and knowledgeable. It’s rare to find that level of service these days, and it makes a big difference in the overall experience.
Another major advantage is the pricing. Compared to other virtual phone providers, 800.com offers competitive and transparent pricing with no hidden fees. I feel like I’m getting excellent value for my money. Plus, the scalability means I can add additional lines or upgrade features as my business grows without hassle.
Overall, 800.com has elevated my business communications by adding credibility, reliability, and efficiency. It’s not just a tool—it’s an investment in professionalism. Whether you're a solo entrepreneur, a growing startup, or a well-established company, I highly recommend 800.com for its blend of functionality, affordability, and outstanding support. Review collected by and hosted on G2.com.
Honestly, we have not found any downside. Review collected by and hosted on G2.com.
I use 800.com every year for about 3 months during our busy time for call center. It’s super easy to set up, very clear interface. I don’t need IT help or anything like this. Everything just works. Price is also very good, especially if you don’t need it all year. I like that I can just start and stop service when I need — no problem. Review collected by and hosted on G2.com.
Not much bad to say. Maybe not so many extra features like in more expensive platforms. If you need big integrations or deep reports, maybe it’s not enough. But for me, it’s more than OK. Review collected by and hosted on G2.com.
I got a personalized 888 number from an 800 service competitor a few years ago and was never happy with the service or the pricing. I just found 800.com and saw how easy it was to port my existing number to their service- I didn't have to reprint my business cards or update any websites. Even better was the ease of implementation- I was able to navigate their website with no confusion and then also received a follow up phone call from customer support. He told me that my number was ready to go and he was ALREADY working on the texting side of it without even being asked yet. I'm blown away by how easy it was to make this switch from my previous company, get great service AND save money in the process. I'd recommend 800.com to anyone! Review collected by and hosted on G2.com.
I have not experienced any downsides of 800.com- only positives so far! Review collected by and hosted on G2.com.
800.com makes it easy to set up and manage toll-free numbers, helping us track client inquiries from various campaigns. As a career services firm, this insight is critical for measuring the effectiveness of our outreach and optimizing how we attract and serve job seekers and employers alike. Review collected by and hosted on G2.com.
The dashboard could use a more modern interface, but overall it’s straightforward and functional. Review collected by and hosted on G2.com.
