269 Crossbeam Reviews
There's so much I like about Crossbeam and it's ease of use, but its foundational account mapping feature by way of a really simple CRM connection is invaluable. It not only makes it really easy to identify which partner(s) to collaborate with during a sales cycle, but also simplifies partner evaluation, identifying beta customer for a new integration, or spotting co-marketing opps and more.
I also absolutely love the innovation around Crossbeam for Sales. The Chrome extension is one of my favorite features and makes ecosystem discovery super easy and delivers insights to sales teams where they are working in a very clear, actionable way. Review collected by and hosted on G2.com.
Very few dislikes! One or two minor things like being able to rename default populations or a bit more flexibility with CRM customizations. I also think it cold be helpful to share partner contacts at a connected partner (to help as people make moves and teams grow). Review collected by and hosted on G2.com.
Ease of use. Ease of linking to other partners and finding data. Report creation. There are so many things "easy" about Crossbeam that is has become a critical element in our Technology/Integration partner evaluation. Review collected by and hosted on G2.com.
Recently Crossbeam has been changing elements from free to subscription without notification other than pop up in UI. Frustrating, especially in December when it's the end of the sales year for most and getting last-minute deals closed.
Also, I wish when a partner invite is sent, the person's role within the organization was included; is the invite a corporate initiative or simply an AE looking for data? Review collected by and hosted on G2.com.
I love how easy it is to build into our existing systems and processes once we get it all implemented. I also loved the support team at Crossbeam. They are responsive, always helpful, and always pleasant. I would absolutely recommend Crossbeam to a friend or colleague. Review collected by and hosted on G2.com.
I dislike that I am limited in the types of fields I can add to Crossbeam. Depending on the type of partnership, sometimes we want to share some strange data. I think Crossbeam would be best if it were more of a data sandbox, where once we make a valid connection via the URL or whatever else is used to match, we can do whatever we want with the data we share / use. That would be INCREDIBLE. Review collected by and hosted on G2.com.
I like how it is to use, we connected to our Salesforce and so all of our BU's have easy access to see what partners are overlapping in accounts and reach out proactivel. Review collected by and hosted on G2.com.
I'd like to see more use cases that others have used Crossbeam for but really don't have many dislikes, support is great, the product is easy to use, and it's easy to integrate into our other tools. Review collected by and hosted on G2.com.
Crossbeam enables Adobe teams to securely uncover overlapping accounts with partners, making it easier to identify co-selling opportunities and drive joint pipeline growth. Its intuitive interface and automated data syncing reduce manual work and accelerate partner collaboration. Review collected by and hosted on G2.com.
However, Crossbeam’s effectiveness is limited by the quality and completeness of partner data, and some users find it challenging to navigate complex data permission settings without dedicated support or training. Review collected by and hosted on G2.com.
Reveal has been really great to work with. We are both users of their platform, and have plugged their platform into our own technology. It's been quite useful to map the features across our ecosystems and evaluate how our partners can align to our sales process. I feel quite comfortable working with them, and their team has been extremely good supporting our head of partnerships. They've been easy for him to use, their integration was straightforward, and we've gotten to a point where we're using the platform quite frequently. Review collected by and hosted on G2.com.
Can't think of any. I do belive that the comparable platforms in this area all seem to service slightly different segments of the partnerships arena. In looking at where each shines, I feel like Reveal is the most well rounded. I bring up their potential in a conversation with my own contacts almost weekly and haven't seen an area where they fall short. Review collected by and hosted on G2.com.
Their ability to fully understand the dynamics of our ecosystem requirements and working with multi-vendor approach in building techstack that is fully tailored to partner and client use not to mention the ability of Reveal technology to be tailored and reflect on the very specific needs of our organization. Last but not least is the UI and integration into our platform with and ease of implementation with our partners. To top all of it I have to also mention the flexibility of Reveal Customer Support and Partner support we are receiving. Review collected by and hosted on G2.com.
We are in the early stages in our relationship, yet there are not major or minor gaps. Review collected by and hosted on G2.com.
