(11)
4.5 out of 5
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Phreesia
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Phreesia
39 Phreesia Reviews
4.1 out of 5
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JS
Judy S.
Clinical Support Specialist
Medical Practice
Mid-Market(51-1000 emp.)
What do you like best about Phreesia?
Phreesia has ease of use for practice and patients . I have noticed it helps keep patient accounts current and up to date . Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Phreesia online check in can be confusing to patients when asking if would like to save a card for payment . Review collected by and hosted on G2.com.
UH
Verified User in Hospital & Health Care
Mid-Market(51-1000 emp.)
What do you like best about Phreesia?
I use paresis daily, and I enjoy the easy interface and reporting capabilities Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
There does seem to be more outages or downtime but overall they are very good about communication and work on getting it back up quickly Review collected by and hosted on G2.com.
AH
Verified User in Hospital & Health Care
Enterprise(> 1000 emp.)
Rating Updated ()
Original
What do you like best about Phreesia?
Phreesia is a great program for registering patients. It’s a quick and convenient way to have patients check in especially when using the phreesia pads. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Sometimes the information in phreesia can be delayed. The phreesia pads also have issues connecting to networks and sometimes turning on. Using phreesia in a browser works very well. Not much I dislike about phreesia. Review collected by and hosted on G2.com.
AM
Verified User in Medical Practice
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
Customer service was helpful to tell me all of the things Phreesia couldn't do. Communication was quick till we decided we weren't going to use the system. Software may be helpful in a slow practice setting needing minimal patient feedback/information. If you need to just check in and collect a copay, this may be an OK system for your practice. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Software could not implement office documents as expected. The check in process was slower using this service during our testing than a manual check in with a short follow up questionare. We signed up for this service to speed up the check in process and continue to move to a paperless process. The software could not implement PDF or manipulate any documents on the hardware ( E.G. add text, check a box, provide patient consent, signature, ETC.). We never went live with the product. We paid for a year of service and never used it. Phreesia would not release us from contract even after we made the case that the system did not function anywhere close to our needs. We also found the hardware heavy and cumbersome. If you have any elderly patients , this may not be the best choice for them. Review collected by and hosted on G2.com.
BM
Barbara M.
Practice Manager
Medical Practice
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
Ability to interface with EMR. Improve collections in all aspects for patient collections. Verify patient insurance at time of service. Capture patient updates to demographics and certain clinical info electronically reducing paper. Ability for patients to preregister prior to appointments reducing time in office. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Would like the ability to update the pads without a cost. Wish all insurance plans could do electronic eligibility and could get very detailed info on procedures or could have chat with insurance carriers on specific procedures. Review collected by and hosted on G2.com.
JR
Jennifer R.
Practice Administrator
Medical Practice
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
I love the automatic process for the front desk staff. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
It has been a challenge getting our patients to use the boards. We tend to have an older demographic in our specialty. Review collected by and hosted on G2.com.
JM
Jennifer Lauren M.
Digital Media/Managing Editor
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
ease of access. it allows patients to be in control of inputting data which frees up some of my time. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
it is difficult for older users to understand sometimes Review collected by and hosted on G2.com.
RJ
Rainer J.
PM Administrator
Hospital & Health Care
Mid-Market(51-1000 emp.)
What do you like best about Phreesia?
When I place a support call or have a question someone will always get back with me and follow up afterwards very quickly. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
I would like for the system to acknowledge the patients in PM the same time and not at 12:00 for all Review collected by and hosted on G2.com.
LD
Lesa D.
Operations Manager
Hospital & Health Care
Small-Business(50 or fewer emp.)
What do you like best about Phreesia?
Mobile check in is a great feature for our parents with multiple children to complete the check in process at home is a time saver. Review collected by and hosted on G2.com.
What do you dislike about Phreesia?
Not having the ability to send new patient interviews outside of the "scheduled" runs Review collected by and hosted on G2.com.
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