Zoom Workplace Reviews & Product Details - Page 4

Zoom Workplace Overview

What is Zoom Workplace?

Zoom Workplace is an AI-powered collaboration platform that helps you streamline communications, increase employee engagement, optimize in-person time, and improve productivity. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.

Zoom Workplace Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified)
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Product Description

Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.


Seller

Zoom

Description

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Overview Provided by:
Customer Advocacy @ Zoom / Bilingual

Recent Zoom Workplace Reviews

Verified User
G
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Great collaboration platform"
Audio quality and connectivity, option for blurring changing backgrounds, lesser call drops
R. Stanton L.
RL
R. Stanton L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Simple, Smooth, and Still the Go-To"
Zoom Workplace is a powerful upgrade from the classic Zoom we all know, bringing everything together in one seamless platform including video calls...
Senpai R.
SR
Senpai R.Small-Business (50 or fewer emp.)
3.5 out of 5
"**My Zoom Workplace Experience: Reliable Collaboration with Occasional Limitations**"
It is a reliable platform for virtual meetings, providing excellent video quality, screen sharing, and collaboration tools like chat and whiteboard...

Zoom Workplace Media

Zoom Workplace Demo - Work happy with Zoom AI Companion
Make more time for the work that energizes you with AI Companion in Zoom's AI-first work platform. Zoom AI Companion works for you behind the scenes to help you get more done, do your best work, and strengthen relationships.
Zoom Workplace Demo - Surface, manage, and complete tasks across Zoom Workplace with AI Companion to get more done
Work smarter by having AI Companion take action and execute tasks on your behalf. With AI Companion managing your tasks, you’ll stay on top of requests throughout your workday, watch as items are crossed off your to-do list, and keep your teammates informed and on track. Included in paid Zoom Wor...
Zoom Workplace Demo - The new combined Meetings and Calendar tab in Zoom Workplace, where you can attach meeting materials like files and whiteboards.
After meetings, you don’t need to look around in different places for the recordings or files that might have been shared by attendees. You can access recordings, continue the conversation outside of the meeting thanks to continuous meeting chat, invite additional participants to view the recordi...
Zoom Workplace Demo - Smart name tags allow other meeting participants to see your name when you’re in a Zoom Room.
AI-powered capabilities like intelligent director help make meetings more inclusive by allowing remote attendees to see and engage with their in-person colleagues. Coming soon, smart name tags will make it easier to connect by allowing other meeting participants to see your name when you're in a ...
Zoom Workplace Demo - Ask AI Companion
Ask AI Companion will gather, synthesize, and share the data you need to be more prepared and effective throughout your workday.
Zoom Workplace Demo - Built-in AI chat features help increase productivity.
Those who use Team Chat have easy access to integrated AI capabilities through Zoom AI Companion, our smart AI assistant. If you have a mountain of chat messages to read, AI Companion can help you catch up — once activated, it can summarize a long chat thread into a succinct overview of the discu...
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Play Zoom Workplace Video
Teamwork, reimagined. Welcome to Zoom Workplace, your AI-powered collaboration platform.
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Play Zoom Workplace Video
Introducing Zoom AI Companion (formerly Zoom IQ) – your new generative AI digital assistant across the Zoom platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Play Zoom Workplace Video
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Play Zoom Workplace Video
Learn how using Zoom Team Chat, Phone, and Meetings has supported Referral Staffing Solutions' business growth and helped them place more candidates in meaningful jobs.
Zoom Team Chat is the glue that enhances your full communications experience.
Play Zoom Workplace Video
Zoom Team Chat is the glue that enhances your full communications experience.

Official Downloads

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55,908 Zoom Workplace Reviews

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55,908 Zoom Workplace Reviews
4.6 out of 5
55,908 Zoom Workplace Reviews
4.6 out of 5

Zoom Workplace Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
DISHA B.
DB
QA ANALYST
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

One of the most easy to use , well organized and frequently used platform for setting up official as well as personal meetings and calls with single member as well as large group meetings with no time restriction and proper audio, video options with additional features like recording and screen sharing as well as remote control over screen options. The UI of the platform is very handy for any beginners and customer support is also very quick and resolves issues. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Nothing as such is there which I dislike about zoom workplace Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It helps me to connect and discuss official issues and discussions with clients and coworkers all over the world at any time without any hurdles. Review collected by and hosted on G2.com.

R. Stanton L.
RL
Accounting Associate
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about Zoom Workplace?

Zoom Workplace is a powerful upgrade from the classic Zoom we all know, bringing everything together in one seamless platform including video calls, chat, file sharing, whiteboards, email, and calendar tools. It’s easy to implement and fits right into your existing workflow with simple integration into tools like Google Workspace, Microsoft 365, and Slack. Despite all the added features, it remains clean and intuitive, making it easy to use every day without feeling overwhelmed. The smart AI features really stand out by automatically summarizing meetings, highlighting action items, and taking notes for you. Video and audio quality are consistently excellent, whether you’re in a one-on-one or a large group meeting. Zoom Workplace scales well for individuals or teams and helps keep everyone connected and organized. Customer service is also easy to reach and quick to help when needed. It’s so convenient and reliable that you’ll probably find yourself using it more than you expected. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While Zoom Workplace has a lot of great features, there are a few things that aren’t as helpful. If you’re just using it for basic video calls, all the extra tools like whiteboards, chat, and AI features can feel like too much and a bit confusing. Sometimes the app sends too many notifications, which can be distracting if you don’t adjust the settings. A few useful features are also kind of hidden, so you might miss them unless you go looking. The free version is limited too—you don’t get the advanced features or longer meeting times unless you pay for a plan. And on older computers, Zoom Workplace can feel a little slow or laggy, especially when using more demanding tools like screen sharing or whiteboards. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Working in the accounting industry, I spend a lot of time researching and reconciling items. Zoom Workplace makes it super easy to meet with clients and show them what I need identified by sharing my screen or by them sharing theirs...super handy on a day to day basis to have short meetings Review collected by and hosted on G2.com.

Moshiur A.
MA
Customer Experience Specialist
Manufacturing
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom Workplace is recognized for its intuitive interface and straightforward installation, allowing users of various skill levels to easily access and use the platform. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Although Zoom encrypts data during transmission, it does not provide genuine end-to-end encryption (E2EE), which may lead to privacy issues for certain users. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace aims to tackle the issue of scattered communication and collaboration tools within organizations. It offers a centralized platform that integrates meetings, messaging, phone calls, and other productivity features, enhanced by AI to improve user experience. This consolidation simplifies communication, boosts productivity, and can lead to higher employee engagement by providing easier access to information, fostering better collaboration, and delivering a more cohesive work environment. Review collected by and hosted on G2.com.

Senpai R.
SR
Research Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

It is a reliable platform for virtual meetings, providing excellent video quality, screen sharing, and collaboration tools like chat and whiteboards that enhance remote productivity. Its integration with calendars and cloud storage makes scheduling and file sharing seamless for teams. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace is useful for basic communication; it can become resource-heavy and laggy on lower-end devices during large meetings. Its advanced features are often hidden behind paywalls, which limits functionality for users on the free tier. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It has solved the challenge of remote communication by providing reliable video conferencing, integrated collaboration tools, and centralized scheduling—all of which help me stay organized, work efficiently with others, and present my research confidently from anywhere. Review collected by and hosted on G2.com.

SNEHASHIS S.
SS
Administrator L1
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

The interface is very normal that's making it easy for both new and experienced users to navigate meetings, chats, and calls very easily.

Zoom provide smooth video and clear audio, even in large group settings.

Secure features like end-to-end encryption and role-based access controls, this application ensures secure communication, which is crucial for enterprise level.

Very easy to implementation in any devices. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Connectivity Problem.

Sometime experienced Audio delay.

Experienced lack of customer support.

Required more AI features integration with Zoom Workplace. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Features like screen sharing, file sharing, and meeting discussions, Zoom Workplace enhances real-time collaboration. This helps to reduces reliance on long email conversation.

Zoom workplace is integrated with calendar which reduce missed or overlapping meetings. Alerts and reminders helps me to remind each and every meeting.

Zoom Workplace provides end-to-end encryption, role-based access controls. These features are especially valuable for enterprises level security.

This application is much useful when i need to work remotely in my organzation. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

I appreciate how reliable Zoom is for scheduled meetings with executives or remote teams. The breakout rooms, calendar integration, and screen sharing features make it a powerful tool for professional communication. It’s very user-friendly, even for those who aren’t tech-savvy. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sometimes the app takes longer to load or crashes when you have a weak internet connection. Also, recurring links can be messy if changes aren’t reflected instantly. Improved file sharing and whiteboard options would enhance team collaboration. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace helps me coordinate and manage meetings across departments and external stakeholders without the chaos of back-and-forth emails or miscommunication. As an executive secretary, my role depends heavily on being able to organize high-level meetings smoothly and professionally, and Zoom allows me to do that with confidence. It makes it easier to keep everyone aligned, whether they’re across the building or across the world. Plus, the calendar sync and recurring meeting options save me a lot of time. Review collected by and hosted on G2.com.

Osang S.
OS
Independent Travel Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Zoom Workplace?

Zoom Workplace has definitely been the easiest and fastest way of communication with team members, managers. Great application to be connected. Very easy to use and user friendly. Never had any issues during team meetings. It is very easy to use and very reliable. Since we all work from home in our organization, Zoom Workplace has actually been the hero of we all getting connected and communicate with each other with such an ease. Thank you Zoom Workplace for everythng! Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have been using Zoom Workplace from quite sometime now but never found any issues or there is nothing that is to be disliked. It's all perfect all the time! Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Since all the team members work from home. It is very important to get connected at least once or twice a day to discuss important updates, or any challenges that the teams are facing. So Zoom Workplace has played a key role in helping us get connected when ever and where ever we are, be it from our system or from our phone. Instant communication with the team members through Zoom Workplace helps us to achieve our targets more easily and in a better way. Thank you! Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

The quality is very good for meetings, it's very easy to use, I love the AI features - Zoom is now able to take notes like an actual assistant, if you missed something in the meeting you are able to ask the assist and it provides you a response. You are able to access meetings as a guest, and you can have meeting integrated to your Google calendar. Zoom is my go to app for meetings, regardless of the number for apps there are currently, I've never needed to reach out to customer service, however, they check in to ensure all is well and send emails to introduce the new updates. The web platform is also very handy, and allows you FULL control! I am able to share recoded meeting, view past meetings from myself and team members (scheduled or recorded), share meetings, set alternative hosts, add team members into different group or departments, run reports etc. I use Zoom every single day. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

There is nothing that I dislike about Zoom currently. Zoom gets the job done every time. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace has significantly improved our internal communication and collaboration. It allows our teams to connect seamlessly, whether working remotely or on-site, helping to reduce delays and improve overall efficiency.

The integration of video meetings, chat, file sharing, and calendar features in one platform minimizes the need for multiple tools, making workflows more streamlined. Additionally, the reliability of Zoom’s platform ensures fewer technical issues during meetings, which has been a major benefit for productivity.

Overall, Zoom Workplace has helped us maintain strong team connectivity and coordination, even in a hybrid work environment. Review collected by and hosted on G2.com.

Melissa A.
MA
Program Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zoom Workplace?

What I like best about Zoom Workplace is how it enables me to connect with adults with disabilities from around the globe, breaking down physical and geographic barriers so we can focus on building trust, support, and community—no matter where they are. Features like breakout rooms, live captions, and screen sharing make sessions more accessible and interactive, helping me tailor support to each individual's needs. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

What I dislike about Zoom Workplace is that technical issues, like poor internet connections or software glitches, can interrupt sessions and make it harder to maintain a consistent, supportive environment for the people I work with. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace is solving the problem of accessibility and isolation for many of the disabled adults I work with. By providing a reliable, user-friendly platform for virtual sessions, it removes the need for travel, which can be a major barrier. It also enables real-time communication, screen sharing for visual aids, and closed captions for those with hearing challenges. This helps me offer consistent, personalized care while reaching more people who might otherwise go without support. Review collected by and hosted on G2.com.

Mariya R.
MR
Security engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Zoom Workplace?

It has integration with a lot of apps specially slack and google calender which makes life easy. Not to mention about new AI feature which take notes and publishes MOM Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom needs login every month which I feel irritating Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

My job is remote so everything is on zoom , we have different conferencing option like slack huddle , google meets and zoom but I prefer zoom due to better support even in low bandwidth internet. AI assistant helps me take notes and publish MOM's. I also have habit of recording sessions because sometimes I just zone out and it later helps me go back and understand things better. Review collected by and hosted on G2.com.