JumpCloud Reviews & Product Details - Page 5

JumpCloud Overview

What is JumpCloud?

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.

JumpCloud Details
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Product Description

The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management.


Seller

JumpCloud Inc.

Description

Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud.

JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials.

Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.

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JumpCloud Integrations

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Recent JumpCloud Reviews

Abhishek U.
AU
Abhishek U.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best Experience with JumpCloud"
JumpCloud MDM capabilities on almost every platform is what I loved as a Security leader.
Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Great blend of power and simplicity"
What truly stands out is how JumpCloud unifies identity, access, and device management into one powerful, yet incredibly intuitive, cloud-based pla...
Asavari K.
AK
Asavari K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Our Identity Management Operations got smoother!!"
JumpCloud and its Identity Management Features along with device level policies are something that makes my organization compliant with security be...

JumpCloud Media

JumpCloud Demo - Unified Endpoint Management (UEM)
Securely manage macOS, Windows, Linux, iOS and Android devices in one unified view.
JumpCloud Demo - SaaS Management
Discover, secure, manage, and optimize every SaaS app and user across your organization.
JumpCloud Demo - Remote Access
Establish secure, direct connections to troubleshoot devices from anywhere in the world to solve active technical issues.
JumpCloud Demo - JumpCloud Go
JumpCloud Go™ enables faster, safer, more seamless user authentication with hardware-protected, phishing-resistant technology.
JumpCloud Demo - Conditional Access Policies
Protect access to mission-critical data and applications with conditional access policies.
JumpCloud Demo - SSO For Thousands of Apps
Choose from thousands of pre-built SSO connectors to enable single sign-on for the applications in your tech stack.
Play JumpCloud Video
Play JumpCloud Video
Play JumpCloud Video
Play JumpCloud Video

Official Downloads

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3,324 JumpCloud Reviews

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3,324 JumpCloud Reviews
4.5 out of 5
3,324 JumpCloud Reviews
4.5 out of 5

JumpCloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Said E.
SE
System Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about JumpCloud?

Being able to manage all computers from one place.I can take the security measures I want.I can make settings from a single point without user hassle.I can format remotely.I can ensure that the programs that need to be installed are installed from a single point. The fact that the system is cloud does not require me to set any additional resources. I don't need vpn because it is cloud. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

The Jumpcloud administrator environment does not have a mobile app. I have a hard time looking when I'm not at the computer. It would be great if it had a mobile app.Other than that it's a very good program. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

It reduces the mistakes that users can make. I save time because it allows me to quickly set and install the programs I will install. Possibility and possibility of management from one place. Review collected by and hosted on G2.com.

Kevin K.
KK
IT Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

We use Jumpcloud to authenticate with google and it has really filled a need that we had to able to allow our teachers to authenticate in a simpler way. SSO is definitely the way to go when you have to service so many connections on wifi and teachers have so many passwords to remember. It is nice to make their job a little easier. The installation and deployment was very easy and the tech support was great. He are very satisfied. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

The price could be a little better but it isn't bad Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

We have alot of teachers that connect to wifi everyday and we each year we have a big turnover in teachers, so we wanted a wifi authentication system that would allow our teachers to connect easy and not have to remember another password Review collected by and hosted on G2.com.

Venkatesh Y.
VY
System Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about JumpCloud?

What I like best about JumpCloud is its multiple domain support and overall ease of use.

It allows us to manage users across different domains seamlessly, which is a significant advantage in our environment. The platform is user-friendly and easy to implement, streamlining day-to-day IT operations and saving us both time and effort and Customer Support Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

The Remote assist tool and self-service is not available for the users.

we are unable to see the devices details and processor and correct model Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

JumpCloud is solving the challenge of centralized identity and device management across multiple domains and platforms.

Before JumpCloud, managing users, devices, and access controls required multiple tools and manual processes. Now, we can handle everything from a single platform—user provisioning, device policies, MFA, and directory services all in one place. Review collected by and hosted on G2.com.

Richard P.
RP
Senior Talent Acquisition Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

Just the ease of use. It has all the tools I need to make sure all of our employees laptops are well setup and secured. Use it every day to maintain a secure environment. It was too easy to implement too! Me and my colleague worked on implementation and then integrating it with our employees laptops was a piece of cake! Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

I don't want to say I disliked it, I just think it would be best if when we run a command, we got a prompt or a pop up with a hyperlink to the results or something like that. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

Security, mostly. It just help us keep the laptops safe from any unwanted software, we are forcing a password change as part of our policies and it just adds an extra security layer that our clients love. Review collected by and hosted on G2.com.

Bora Y.
BY
Managing Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

It's particularly beneficial for organizations seeking a centralized solution to manage users, devices, and access controls across various operating systems and applications. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

There is nothing I dislike in JumpCloud. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

JumpCloud simplifies IT operations by unifying identity, device, and access management in the cloud. It replaces legacy tools like Active Directory with a cloud-native directory that supports multiple OS platforms (Windows, macOS, Linux).

It strengthens IAM by centralizing user provisioning, enforcing MFA, and enabling role-based access. SSO support reduces password fatigue by allowing users to access all apps with one login, improving security and user experience.

With MDM, admins can enforce security policies, remotely manage, lock, or wipe devices. This is crucial for supporting hybrid or remote teams. Built-in remote support tools and integrations streamline helpdesk tasks and reduce response time. Review collected by and hosted on G2.com.

Dilip k.
DK
System Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

JumpCloud excels in managing a variety of operating systems, including Windows, macOS, Linux, iOS, and Android. This versatility is particularly beneficial for organizations with heterogeneous IT infrastructures, allowing centralized management through a single console. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

Although JumpCloud offers some remote management features, it lacks comprehensive remote tracking capabilities for lost or stolen devices. This limits administrators' ability to locate and recover devices in critical situations, which could be a concern for mobile-heavy or remote-first organizations. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

Time Savings: Automates routine admin tasks like password resets, device policy updates, and account provisioning.

Increased Security: Unified MFA, SSO, and device trust features strengthen security with less complexity.

Improved User Experience: End-users benefit from simplified login processes and self-service capabilities.

Flexibility for Remote Teams: Works well with distributed environments, supporting secure access from anywhere. Review collected by and hosted on G2.com.

pratik k.
PK
Infrastructure Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

It simplifies IT management by offering a centralized solution for user identity, device management, and security policies across different operating systems. I especially appreciate its ease of deployment, intuitive interface, and seamless integration with tools like Google Workspace, Microsoft 365, and various SSO applications. Features like Zero Trust security, remote device management, and automated onboarding/offboarding are incredibly useful. Overall, JumpCloud helps streamline IT operations while enhancing security and user experience. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

Nothing else, because this was really helpful. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

his eliminates the need for multiple tools and simplifies administration, especially in remote and hybrid environments. It’s helped me manage users and devices more efficiently, enforce consistent security policies across platforms (Windows, macOS, Linux), and streamline onboarding/offboarding processes. The result is better productivity, improved security, and reduced operational overhead. Review collected by and hosted on G2.com.

Eduardo F.
EF
SysAdmin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

JumpCloud has been a game-changer for our company. It simplified our identity and access management, allowing us to manage users, devices, and security policies from one central platform. Onboarding and offboarding are now seamless, and remote device management has become incredibly efficient. It's saved us time, improved security, and scaled perfectly with our growth. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

MDM for for Chromboks does not exist in JumpCloud Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

JumpCloud has been a game-changer for our company. It simplified our identity and access management, allowing us to manage users, devices, and security policies from one central platform. Onboarding and offboarding are now seamless, and remote device management has become incredibly efficient. It's saved us time, improved security, and scaled perfectly with our growth. Highly recommended! Review collected by and hosted on G2.com.

Mohd A.
MA
System Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
What do you like best about JumpCloud?

The integration of policy management is highly streamlined, making it easy to apply policies efficiently.or the patch management feature is particularly well-received, offering a seamless process for updating the operating system. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

The application store feature is currently unavailable for applications example: Self service, Company portal, which limits user autonomy. Additionally, software management has certain limitations; if these are expanded, the process would become significantly more efficient and user-friendly. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

Since everything is cloud-based, management becomes significantly easier and more centralized.JumpCloud simplifies identity and device management across Mac, Windows, and Linux devices. It enhances security with MFA and conditional access, centralizes user and device control, and supports seamless remote work. This reduces administrative overhead, improves user satisfaction, and strengthens our overall security posture. Review collected by and hosted on G2.com.

PB
Devops Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about JumpCloud?

Jumplcloud is an efficient and reliable solution that simplifies identity and device management much more simply. Total Centralized user authentication can be achieved with Jumpcloud across different platform apps. Managing Device groups, Policy management, and identity provides is simple and easy to get started with. It offers detailed insights that are very helpful in maintaining security standards. Review collected by and hosted on G2.com.

What do you dislike about JumpCloud?

The setup process is quite simple and straightforward but initially requires a tech-special even when configuring with a third party. Also, I didn't find the app that useful as compared to web edition. Review collected by and hosted on G2.com.

What problems is JumpCloud solving and how is that benefiting you?

Jumcloud plays a crucial role when it comes to device identity management and access control. It eliminates the need for maintaining users and their devices across different systems and applications. Everything can be managed from a single dashboard and offers total control over the security. Another benefit and biggest use case is that it eliminates the need of manually removing user and devices from multiple system, with Jumpcloud it can be done from a single place quickly and efficiently. Review collected by and hosted on G2.com.